Job Description
Job Description
Salary :
Senior Account Executive I
At Ideas That Evoke, we develop innovative social, creative, influencer and PR solutions for lifestyle, beauty and luxury brands. Our experience is vast, working with companies of all sizes and industries, including Fortune 50 brands as well as mid-sized businesses and innovative start-ups. We pride ourselves on being agile, highly responsive and able to generate ideas that disrupt the market and garner results.
What Your Responsibilities Will Be :
- Oversee all team members for all client needs, manage client expectations, and oversee client deliverables through regular meetings (phone, email, in person) and excellent client and internal communication
- Actively manage an internal team through personnel management, regular one-on-ones, and process management
- Oversee all client satisfaction, including actively pivoting strategy under the direction of the Vice President
- Social & Digital Account Community Management
Oversee and assist with high-quality online community management, including error-free copywriting
Oversee influencer and ambassador relationships through outreach and relationship maintenanceOversee the daily monitoring of messages, comments, and replies for all channels 7 days per week includingoccasional customer service, etc.Review reporting monthly for insight into media success, and facilitate strategy tactical pivots as necessarySeamless Content Execution & Project ManagementOversee the development and execution of content and marketing strategy for all client work simultaneously
Actively manage projects to meet all assigned deadlines while anticipating team and client needs and requestsCreate and manage all internal and external meetings through agenda creation, leading client meetingsOversee and execute Strategy content calendars on schedule, creating client-ready work the first timeMaster client tone of voice through copywriting blogs, emails, social media, and moreManage client special projects and campaigns through delegating and executing timely and thoughtful contentOversee and execute strategy from conception to client delivery, utilizing your team when necessaryOversee coordination of all final client deliverables for error-free distribution, including proofing and deliveryManage the placement of all approved ads for accuracy within paid budget; pivot strategy as neededSolve problems by creating solutions while working collaboratively with cross-functional teamsOversee all internal processes through utilizing and training others (Asana, Server, software, time tracking, etc.)Creative Team EngagementActively assist the creative team through oversight of content creation in photoshoots, video creation, or design
Time spent coordinating with creative, giving direction, inspiration, managing timelines, etc.Other ResponsibilitiesKeep project work on task and on budget (via billable client hours) through efficient team execution
Manage project expenses, costs, and team hours through holding team accountableIdentify client growth opportunities and participate on new business development and pitchingNavigate relationship with your clients other vendorsLearn, grow, and teach the team through staying abreast of media and marketing trendsManage the training of AAEs, ACs, and interns including delegating appropriate tasksAssist with Evoke projects, stay organized, and continuously adapt to changing needs of clientsUnderstanding data / analytics and using that to drive solutionsSeek outside opportunities to empower and grow your teamPossible collaboration / support with PR teamSome travel may be expectedMoving company culture forwardOther duties as assigned by the Senior, VP or PresidentAll clients have different needs, so responsibilities may change with the needs of the client and Agency
Why Youre A Perfect Fit :
You have excellent verbal and written communication skills with the ability to work individually or within a teamYou have great presentation and pitching skills; public speaking comes easy to youYou dont just know Instagram; you have a strong command of all major platforms and social tools.You want a holistic marketing experience beyond just ad placement, creative, and project managementYou love to over-manage the details through project management and others look to you for guidanceYou love to problem solve, are able to manage your and your teams time, and also are quick & flexible in your solutionsYou have a desire to always be current on with all digital marketing aspects; social and mobile technology trends,guidelines and best practices; being up to date on technology is important to youYou have experience in building impactful marketing strategies and campaigns - and can prove it!You are highly organized, detail-oriented and thrive in a fast-paced environmentYoure a natural born leaderYou have a marketing / business degree and 5+ years of marketing or agency experience managing the above