Collections Specialist

Job Description

Job Description

We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will manage outstanding receivables and ensure timely payments by fostering effective communication with clients. This is a key opportunity to contribute to our financial operations and help streamline collections processes.

Responsibilities :

• Oversee the collection of outstanding accounts receivable to reduce aged receivables.
• Communicate professionally with clients to resolve payment delays and disputes.
• Maintain accurate and up-to-date records of collection activities and client interactions.
• Post cash receipts and reconcile accounts to ensure proper allocation of payments.
• Follow up persistently with customers to ensure timely resolution of outstanding balances.
• Collaborate with internal teams to address and resolve billing discrepancies.
• Analyze account history and payment patterns to recommend appropriate collection strategies.
• Ensure compliance with company policies and applicable regulations during the collections process.
• Provide regular updates and reports on collection progress to management.
• Proven experience in commercial and consumer collections.
• Strong understanding of credit and collection processes.
• Proficiency in managing billing collections and accounts receivable.
• Excellent communication and negotiation skills.
• Detail-oriented with the ability to maintain accurate records.
• Demonstrated persistence and follow-through in resolving payment issues.
• Familiarity with financial systems and cash posting procedures.
• Ability to work independently and meet deadlines in a fast-paced environment.