Event Representative

Event Representative

The Event Representative is a dynamic role which is responsible for driving market engagement, building community relationships, and delivering sales by connecting with customers and stakeholders at community events. The Event Representative will act as a brand ambassador, fostering strong relationships with customers, prospects and community partners, while leveraging events to achieve sales goals and identify new engagement opportunities that benefit both the community and Optimum.

Responsibilities include :

• Coordinate and represent the company at local events, community meetings, and networking functions to foster strong relationships with community leaders that result in sales.
• Identify and develop partnerships in coordination with Area Marketing with local organizations, businesses, and influencers to promote brand visibility and community involvement.
• Accountable for sales goals as defined with local leadership team
• Plan and execute market-specific initiatives, including sponsorships, pop-up events, MDU events and community outreach campaigns (end to end)
• Conduct activities, including prospecting, qualifying leads, and closing deals to meet or exceed individual and market sales targets.
• Engage with existing customers to identify needs and recommend tailored solutions, focusing on promoting company products and services. Escalate any CX issues to the appropriate team (i.e. Retention, Field Ops)
• Serve as a point of contact for potential and existing customers locally, ensuring a seamless and positive sales experience during community outreach events.
• Serve as a resource for local teams, providing guidance on market trends, customer engagement strategies, and operational efficiencies.
• Support new employee training and onboarding efforts related to sales and community engagement.
• Collaborate with regional and corporate leadership to align initiatives and share best practices.
• Report the success of community events using key performance indicators (KPIs) such as interactions, leads, and sales.
• Ensure all events are properly staffed, equipped, and aligned with brand standards.
• Maintain accurate records of event activities and customer interactions.

Qualifications include :

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.