Talent.com
Helpdesk Manager

Helpdesk Manager

VirtualVocationsRaleigh, North Carolina, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Helpdesk Coordinator to lead their internal IT support function.

Key Responsibilities

Supervise and mentor IT Support Agents while managing helpdesk operations

Oversee ticket prioritization, escalation, and resolution using Jira

Develop and maintain a comprehensive knowledge base for troubleshooting and user support

Required Qualifications

3+ years of experience in IT support or helpdesk roles, with at least 1 year in a leadership position

Strong experience in creating and managing Jira projects

Technical knowledge of common workplace tools and systems (e.g., Google Workspace, VPNs)

Experience in process improvement and compliance with IT policies

serp_jobs.job_alerts.create_a_job

Helpdesk Manager • Raleigh, North Carolina, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Manager, Worldwide Support

Manager, Worldwide Support

NutanixDurham, NC, US
serp_jobs.job_card.full_time
Hungry, Humble, Honest, with Heart.Are you a passionate leader with a track record of prioritizing customer obsession and driving professional development? Do you excel in fostering collaboration w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Cloud Services Delivery Manager

Cloud Services Delivery Manager

SASCary, NC, US
serp_jobs.job_card.full_time
Cloud Services Delivery Manager - Hybrid | Cary, North Carolina.Through our software and services, we inspire customers around the world to transform data into intelligence and questions into answ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Data Center COE Service Site Manager

Data Center COE Service Site Manager

ABBCary, NC, US
serp_jobs.job_card.full_time
Data Center Coe Service Site Manager.At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll giv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Incident & Problem Manager

Incident & Problem Manager

Sunrise SystemsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Job Title : Incident & Problem Manager.Duration : 03 Months On Contract.Incident & Problem Manager.Seeking an experienced Incident & Problem Manager with 4-6 years in Incident Management ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

RelayRaleigh, NC, US
serp_jobs.job_card.full_time
Enterprise Customer Success Manager.Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity.Relay help...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Support Manager (Durham, North Carolina)

Technical Support Manager (Durham, North Carolina)

Becton DickinsonDurham, NC, US
serp_jobs.job_card.full_time
The Pharmacy Automation (Rx Auto) Customer Support Center (CSC) provides technical support to BD's customers, managing the remote service and support for BD customers worldwide, delivering an excep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager IT - Enterprise Application Support (Hybrid - Raleigh, NC)

Senior Manager IT - Enterprise Application Support (Hybrid - Raleigh, NC)

First Citizens BankRaleigh, NC, US
serp_jobs.job_card.full_time
This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC. The Enterprise Production Support team in First Citizens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Network Construction Manager

Network Construction Manager

AdexRaleigh, NC, US
serp_jobs.job_card.full_time
Construction Manager - Small Cell Construction.Location : Charlotte, NC or Apex, NC area.Travel : Will travel from these areas and surrounding areas, around 25% of the time. Role : Responsible for the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
IT Vendor Management Specialist Lead - Remote / Telecommute

IT Vendor Management Specialist Lead - Remote / Telecommute

Cynet SystemsDurham, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Responsibilities : As a member of the DHB Contract Management and Procurements Unit, work includes consulting with DHB leadership, business owners, and other stakeholders in obtaining contract servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Wireless / IoT Network Operations Manager

Wireless / IoT Network Operations Manager

IotaComm, Inc.Chapel Hill, NC, United States
serp_jobs.job_card.full_time
IotaComm® is a wireless communications and data analytics company specializing in Internet of Things (IoT) solutions that support health, safety, and sustainability initiatives.The company offers c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Service Configuration Manager

Service Configuration Manager

Sunrise SystemsRaleigh, North Carolina, United States
serp_jobs.job_card.temporary
serp_jobs.filters_job_card.quick_apply
Job Title : Configuration Manager.Job Duration : 7 Months contract.The Service Configuration Manager is essential in establishing, maintaining, and governing the Configuration Management Database(CMD...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
SAP Service Delivery Manager

SAP Service Delivery Manager

Tech DigitalRaleigh, NC, US
serp_jobs.job_card.full_time
SAP Service Delivery experience.Past experience in managing SAP accounts including SAP partner relationships.Experience in managing large teams globally is mandatory. Experience in estimation pricin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Manager (Multi-Family, Lease-Up, Holly Springs)

Service Manager (Multi-Family, Lease-Up, Holly Springs)

Kane Realty CorporationHolly Springs, NC, US
serp_jobs.job_card.full_time
At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors.We are committed ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager I&PS - eXpression

Manager I&PS - eXpression

ClifyXRaleigh, NC, US
serp_jobs.job_card.full_time
Docfinity, eXpressions, EDIFECS, Filenet.VI Subcon Technology Lead(835ATECHLD) ADM HILDCG-Infy Manager for I&PS Team.Docfinity, eXpressions, EDIFECS, Filenet.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
EHR Helpdesk 2nd Shift Lead (Hybrid)

EHR Helpdesk 2nd Shift Lead (Hybrid)

Serigor Inc.Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
EHR Helpdesk 2nd Shift Lead (Hybrid) Location : Raleigh, NC Duration : 12 Month Job Description : The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-rel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager IT - Appian Development (Remote)

Manager IT - Appian Development (Remote)

First Citizens BankRaleigh, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
This is a remote role that may only be hired in the following location(s) : AZ, GA, NC, and TX.Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world’s most inn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager, AI Powered Messaging

Product Manager, AI Powered Messaging

JerryRaleigh, NC, US
serp_jobs.job_card.part_time
Americas first and only AI-powered super app to radically simplify car ownership.We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.We are the #...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Freelance Zendesk Expert - AI Trainer

Freelance Zendesk Expert - AI Trainer

MindriftNC, US
serp_jobs.filters.remote
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
This opportunity is only for candidates currently residing in the specified country.Your location may affect eligibility and rates. At Mindrift, innovation meets opportunity.We believe in using the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager Technical Support, Customer Support Center

Senior Manager Technical Support, Customer Support Center

Becton DickinsonDurham, NC, US
serp_jobs.job_card.full_time
Senior Manager, Technical Support.BD is one of the largest global medical technology companies in the world.Advancing the world of health is our Purpose, and it's no small feat.It takes the imagina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

Shift4Raleigh, NC, US
serp_jobs.job_card.full_time
Shift4 (NYSE : FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.As the leader in commerce-enabling technology, Shift4 powers billions of transactions a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days