Digital Solutions Lead, R&D

Job Description

The Experience

With operations spanning the globe and featuring a multi-cultural team, PSC Biotech® is passionate about bringing the best and brightest together in an effort to form something truly special. When you make the decision to join our team, you will be offered the ability to feel inspired in your career, explore your professional passions, and work alongside a group of people who will value and nurture your talents.

We are firm believers in coaching and developing the next generation of industry leaders and influencers. As such, you will not only be offered compensation and benefits structure that rewards you, but also be provided with the tools that will help you grow and learn.

At PSC Biotech®, it’s about more than just a job—it’s about your career and your future.

Your Role :

In this role, you’ll lead the delivery and support of specialized IT systems that power research and development operations. You’ll act as the primary bridge between scientific teams and technology, ensuring applications are secure, compliant, and aligned with business goals. From managing vendors and budgets to driving system enhancements and project execution, you’ll play a key part in shaping the digital infrastructure that supports innovation and regulatory excellence.

Responsibilities :

• Oversee full lifecycle management of R&D-related business applications, including budgeting, licensing, vendor coordination, and performance optimization
• Act as primary liaison between IT and scientific / clinical teams to ensure systems meet evolving operational and regulatory needs
• Lead and support software implementation projects, including requirements gathering, validation planning, testing coordination, and user acceptance
• Develop and maintain technical strategies for enterprise-level systems, ensuring alignment with internal standards and compliance policies
• Manage system upgrades, integrations, and support plans to ensure smooth transitions and minimal disruption
• Administer and monitor application environments, including backups, recovery, performance tracking, and issue resolution
• Provide Tier 3 support and root cause analysis for system issues, collaborating with internal teams and external vendors
• Facilitate governance activities such as steering committees, change control boards, and design reviews
• Continuously improve support processes and prioritize enhancement requests across the R&D portfolio
• Communicate system status, outages, and changes to stakeholders and ensure transparency in operations
• Contribute to the development of validation strategies in collaboration with QA and IT compliance teams
• Review and assess test plans and results to maintain traceability to user needs
• Support end-users in preparing and executing User Acceptance Testing (UAT)
• Build and maintain dashboards, reports, and scorecards to monitor key system metrics and business indicators

Requirements

Benefits

Offering  a full suite of benefits, PSC Biotech™ is firmly focused on diligently investing in our employees who enable our company to fulfill our mission and achieve success. We want to promote balance, so you not only enjoy your work, but also have the time and resources to live your life happy and healthy.

Adhering to the requirements of California's law on salary transparency, the salary bracket for this role is set between $130,000 – $160,000 annually. The offered salary may be adjusted based on various factors such as the applicant's qualifications, skills, and professional experience.

Equal Opportunity Employment Statement

PSC is committed to is committed to a policy of Equal Employment Opportunity with respect to all employees, interns, and applicants for employment. Consistent with this commitment, our policy is to comply with all applicable federal, state and local laws concerning employment discrimination. Accordingly, the company prohibits discrimination against qualified employees, interns and applicants in all aspects of employment including, but not limited to : recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer-sponsored activities and programs, including wellness, social and recreational programs. Employment decisions will be made without regard to an applicant’s, employee’s, or intern’s actual or perceived : race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or any other status protected by law.

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Requirements

Minimum of 10 years’ experience in a technical or business analysis capacity, with emphasis on supporting R&D systems or enterprise IT solutions Bachelor’s degree in a relevant discipline such as Computer Science, Information Technology, Business, Biology, Chemistry, or a closely related technical field. Proven experience managing validated systems in a regulated life sciences or pharmaceutical environment Strong understanding of software development lifecycle (SDLC), system validation, and compliance frameworks Ability to translate business needs into technical solutions and manage cross-functional project teams Experience with vendor management, licensing, budgeting, and application support Familiarity with R&D functions, particularly, clinical operations, regulatory affairs, pharmacovigilance, and medical affairs Excellent communication and organizational skills, with the ability to lead meetings and coordinate across departments Comfortable working outside standard hours for system maintenance or support when needed Strong working knowledge of clinical data platforms commonly used in Pharma / Biotech, including tools like SAS 9.4, SAS Viya, R-Studio, eCOA, IRT, Medidata Rave EDC, and Veeva applications Proven track record of successfully managing large-scale projects involving cross-functional teams of 10–20 members, delivered on schedule and within budget