Help Desk AdministratorVirtualVocations • Rockford, Illinois, United States
Help Desk Administrator
VirtualVocations • Rockford, Illinois, United States
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A company is looking for a Help Desk Administrator to provide technical support and customer service to internal users.
Key Responsibilities
Serve as the first point of contact for all IT-related issues and requests
Troubleshoot and resolve hardware, software, and network connectivity issues
Provide remote technical support, including migration assistance and desktop configuration
Required Qualifications
Minimum of 3+ years as Helpdesk Admin / Desktop Support with Microsoft 365 / Office Suite
2+ years of Azure Administration experience
2 years of experience with Exchange Admin Center
1+ year of professional experience with Intune
Experience with VPN setup and troubleshooting is a plus
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Help Desk • Rockford, Illinois, United States
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