Human Resource Generalist

People & Culture Generalist

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The Joseph Hotel - Nashville

Overview

As our People & Culture Generalist, you'll wear many hats (and probably a few fun ones too). You'll be a trusted partner to our associates and leaders driving engagement, fostering belonging, and supporting the daily rhythms of an exceptional workplace.

This is the perfect role for someone who loves hospitality, thrives on human connection, and can balance professional HR expertise with a warm, people-first vibe.

Responsibilities

Be a culture champion ensuring The Joseph vibe shines through every associate experience, from onboarding to anniversaries and celebrations.

Partner with department leaders on recruitment, hiring, and onboarding, ensuring a smooth and memorable start for every new team member.

Assist with employee relations, coaching leaders, and ensuring fair, respectful outcomes.

Support P&C initiatives including training, engagement events, recognition programs, and associate well-being initiatives.

Help manage HR systems, benefits administration, payroll support, and compliance.

Keep communication clear, warm, and inspiring whether it's policy updates or pep talks.

Be a trusted resource for associates, helping them navigate everything from PTO questions to career growth conversations.

Qualifications

2+ years of experience in Human Resources, preferably in hospitality

A natural people person with strong communication and problem-solving skills.

A balance of HR know-how (policies, compliance, employee relations) and people energy (connection, warmth, fun).

Passion for creating an inclusive, engaging workplace.

Comfort with HR systems, scheduling, and payroll support tools.

Someone who can laugh, lead, and lift others up.