Administrative Assistant (Banquets) - Arizona Biltmore

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets, a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations.

Administrative Assistant (Banquets)

As an Administrative Assistant (Banquets) at the Arizona Biltmore, you will be responsible for assisting our Banquet Managers in all administrative duties relevant to the Banquet department.

Essential Functions :

• Support communicating within the department and among other resort operating departments by retrieving and distributing mail, monitoring radio communication, answering telephones, and monitoring voice mail.
• Maintain the banquet office areas in a neat and orderly fashion.
• Creating directional signage and filling shifts.
• Answer and respond to all incoming telephone calls, including associate schedule inquiries and associates calling off for a scheduled shift.
• Generate and process banquet checks as directed, ensuring accuracy and completeness. Sales Force procedures are followed.
• Update WorkDay timekeeping records as necessary to ensure that hour worked and service charge distribution figures are accurately recorded.
• Prepare necessary new associate documentation, and manage Banquet Office Supplies orders initiated by Banquet Department.
• Assist in the preparation and distribution of departmental documents such as BEO's, work orders, banquet checks, purchase orders, schedules, signage etc.
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.

This is a full-time position, and you must have available to work Tuesday - Saturday from 10am- 6 : 30pm.

What are we looking for?

Compensation : $0 - $0

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.