Senior Associate Director for Student Centers, Conference and Event Planning

Senior Associate Director for Student Centers, Conference and Event Planning

Position Number : 921207

Full Time or Part Time : Full Time

Anticipated Recruitment Range : $70,000 - $72,000

Position Type : Non-Faculty

Job Category : Non-Faculty Professional

Organizational Unit Overview :

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Job Duties :

The primary purpose of this position is to provide oversight and strategic direction for planning, implementing, and coordinating on-site management of over 20,000 complex meetings and conferences on both Main Campus and the Health Sciences Campus by managing the utilization of campus resources. The CRO manages approximately 70% of all reservable space on both Main and Health Sciences campuses. The Central Reservations Office has become a benchmark and is the expert in space, resource and event management, event planning and implementing and enforcing university event policies and procedures. The CRO is essential to both campuses in maintaining the appropriate use of campus resources and space utilization for both academic and non-academic events. Interpersonal skills are used for interaction with students, Faculty, staff, upper administration, and the outside community. This position may require evening and weekend work, to foster a more comprehensive event for the facility users.

This is a professional position with responsibilities having a direct impact on the quality of students’ educational experiences and interaction with their peers, as well as the campus community at large. Additionally, in the performance of duties, this position will utilize a strong knowledge of university budgetary practices, risk management, policy development, critical thinking skills, personnel management, facility management and contract negotiation, and independent decision-making skills.

Position Duties :

Supervision & Administration (40%)

• Manages the Central Reservations Office;

Which consists of three (3) separate areas : the main CRO office, Event Assistance (set up / break down) and Production Services (technology) on two campuses;

Relationships & Collaboration 15%

Customer Service & Event Planning 20%

Other Duties (25%)

Facilities, Operations, Structures & Processes

Assessment & Continuous Improvement

Budget

Other Responsibilities

Minimum Education / Experience :

License or Certification Required by Statute or Regulation :

None

Preferred Experience, Skills, Training / Education :

Special Instructions to Applicant :

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full time basis.

Additional Instructions to Applicant :

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education / experience, if applicable.

Job Close Date :

Open Until Filled : Yes

Initial Screening Begins : 10 / 20 / 2025

To apply, visit https : / / ecu.peopleadmin.com / postings / 89479

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