GEICO is hiring : Senior Manager, UX / UI Design AI - (Hybrid) in San Jose

Senior Manager of Design (AI UX / UI)

GEICO seeks a senior manager to lead our AI UX / UI Design Team, responsible for building a high‑performing design team and delivering product experiences that meet customer needs.

This hybrid role requires onsite presence 2–3 days a week at Palo Alto, CA or Manhattan, NYC.

Job Responsibilities

Collaborate with product, engineering, and business teams to uncover customer and business needs, translating them into digital experiences.

Translate complex ideas into clear, understandable concepts that evolve and enhance the product experience.

Manage shifting priorities to provide clear direction and input on product prioritization, supporting early product definition.

Advocate for the customer through human‑centered design methods, including discovery, research sessions, and user testing.

Facilitate and participate in workshops with internal and external stakeholders to align with business needs.

Drive end‑to‑end product design by framing problems, generating insights, and developing new methodologies / practices to serve customer needs.

Create processes and user flows, wireframes, journey maps, and interaction models.

Deliver design assets for acceptance, development, and market delivery in partnership with engineering.

Teach, mentor, and guide designers.

Prepare and manage departmental business plans, staffing projections, and budgets.

Basic Qualifications

10+ years of experience in User Experience design.

5+ years of experience leading and mentoring design teams.

Preferred Qualifications

Experience working with Generative AI and Agentic systems.

Strong visual and UI design skills.

Experience providing creative direction.

Experience designing for cross‑channel experiences.

Strong communication and storytelling skills.

Proficiency with design tools (e.g., Figma) to deliver concepts and enable collaboration across teams.

Annual Salary

$146,575.00 – $229,600.00. The above annual salary range is a general guideline; multiple factors such as scope, responsibilities, experience, education, location, and market considerations are taken into account to arrive at the final offer. At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits

Comprehensive Total Rewards program tailored to you and your family’s well‑being.

Competitive compensation, 401(k) with 6% match, performance‑based incentives, and tuition assistance.

Access to mental health care, fertility and adoption assistance.

Flexibility : Workplace flexibility and GEICO Flex program allow work from anywhere in the US for up to four weeks per year.

Equal Employment Opportunity Statement

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and / or perform the essential functions of the job, unless the accommodation would impose an undue hardship on the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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