Collections Agent
VirtualVocationsCleveland, Ohio, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Collections Agent to manage and resolve early-stage delinquent accounts.
Key Responsibilities
Review and analyze delinquent accounts to determine the best course of action for resolution
Contact clients via phone and email to discuss their accounts and negotiate repayment plans
Document all interactions and agreements with clients accurately and promptly
Required Qualifications
High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred
Minimum of 2 years experience in account resolution, collections, or a related role within financial services
Strong understanding of financial products, services, and regulations
Proficiency in Microsoft Office Suite and experience with CRM software
High level of integrity and commitment to maintaining client confidentiality
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Collection Agent • Cleveland, Ohio, United States
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