Talent.com
Customer Experience Manager

Customer Experience Manager

VirtualVocationsBurbank, California, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Experience Manager to lead customer care contact center operations.

Key Responsibilities

Lead and inspire offshore contact center teams to deliver exceptional service across various customer touchpoints

Utilize analytics to monitor performance and drive continuous improvement in customer experiences

Ensure compliance with data privacy and security protocols while developing workforce management strategies

Required Qualifications

Bachelor's degree in Business, Communications, or related field, or 10+ years of experience in a Customer Care Operation

Experience with leading contact center platforms such as Salesforce and Amazon Connect

Willingness to work off hours to manage a 24 / 7 operation

Experience with AI-powered contact center solutions and managing customer journeys across multiple channels

Understanding of data privacy and regulatory compliance in customer operations

serp_jobs.job_alerts.create_a_job

Customer Experience Manager • Burbank, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Manager, Sales and Customer Service

Manager, Sales and Customer Service

Macy'sNorthridge, CA, United States
serp_jobs.job_card.full_time
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Associate Manager, Customer Experience

Associate Manager, Customer Experience

GoopSanta Monica, CA, US
serp_jobs.job_card.full_time
Associate Manager, Customer Experience.Goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expans...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Team Leader

Call Center Team Leader

MCILos Angeles, CA, US
serp_jobs.job_card.full_time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Associate Manager, Customer Experience

Associate Manager, Customer Experience

goopLos Angeles, CA, US
serp_jobs.job_card.full_time
From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Manager

Customer Service Manager

Aston CarterValencia, CA, US
serp_jobs.job_card.full_time
In this role, success is driven by a combination of strong client relationship management, proactive business development, and effective consultant placement. Consistently high sales activity and ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
New Business Report Associate & Coordinator- ONSITE Oakbrook, IL

New Business Report Associate & Coordinator- ONSITE Oakbrook, IL

WARNER PACIFIC INSURANCEWestlake Village, CA, US
serp_jobs.job_card.full_time
New Business Report Associate & Coordinator.Review, update and follow up on New Business pending reports.EBRM generates daily and weekly pending business reports on all carriers we work with.Fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Western Alliance BancorporationWestlake Village, CA, US
serp_jobs.job_card.full_time
Location : CA - Westlake Village.As a Senior Servicing Analyst you'll be involved in a variety of loan servicing related functions spanning from loan boarding to default liquidation.You'll support A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sales Supervisor

Sales Supervisor

HowmetSimi Valley, CA, United States
serp_jobs.job_card.full_time
A Heritage Oak Court, Simi Valley, CA, 93063, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sr. Account Executive

Sr. Account Executive

Electro Rent CorpCanoga Park, CA, US
serp_jobs.job_card.full_time
We're Growing Our Sales Team : Join Electro Rent.Are you energized by building new business, cultivating customer relationships, and closing impactful deals?. Electro Rent is growing our Sales Team a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Manager - Hybrid

Customer Manager - Hybrid

AcostaBrea, CA, US
serp_jobs.job_card.full_time
Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

MichaelsBuena Park, CA, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Services Manager

Client Services Manager

Medical Technology Solutions LLCValencia, CA, US
serp_jobs.job_card.full_time
Client Services Manager is the liaison between the client and Service Desk and acts as the main point of escalation for the client. Client Service Manager plays a key role in Quality Assurance and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Solar OptimumGlendale, CA, US
serp_jobs.job_card.full_time
We are seeking a dynamic and experienced.Customer Experience Specialist.Solar, Battery, and Roofing projects (and other products and or services which the company may offer) from initiation to comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Services Manager

Customer Services Manager

Gold's Gym - SoCalGlendale, CA, US
serp_jobs.job_card.full_time
Golds Gym is growing fast and looking for a Customer Service Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and progr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager, Strategic

Customer Success Manager, Strategic

ServiceTitanGlendale, CA, US
serp_jobs.job_card.full_time
Customer Success Manager, Strategic Accounts.Ready to be a Titan? As a Customer Success Manager, Strategic Accounts, you'll manage the long-term success of ServiceTitan's largest customers, our str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Support Manager

Customer Support Manager

ASC Process SystemsSanta Clarita, CA, United States
serp_jobs.job_card.full_time
This position is responsible for building and leading our new customer support department, which will provide technical support to our customers related to our autoclaves, ovens, control systems, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Services Manager

Customer Services Manager

Gold's GymGlendale, CA, US
serp_jobs.job_card.full_time
Gold's Gym is growing fast and looking for a Customer Service Manager to help us provide world class service to our clubs and members by utilizing in-depth knowledge of company products and program...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Lead

Customer Service Lead

AmeriVet Veterinary PartnersTarzana, CA, US
serp_jobs.job_card.full_time
Threading Joy and Connection : Join Our Tarzana Care Team Today!.Schedule depends on hospital needs, Saturdays required.Compensation : $19 / hr, based on experience. Mon-Fri 8 am-5 pm Sat 8 am-1 pm.We c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Five BelowCovina, CA, US
serp_jobs.job_card.full_time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Service Manager

Client Service Manager

VCA Animal HospitalsLos Angeles, CA, US
serp_jobs.job_card.full_time
Client Service Manager (Floor Manager).Salary : $68,640$75,000, depending on experience Location : VCA West Los Angeles Animal Hospital Los Angeles, CA. VCA West Los Angeles Animal Hospital is an AAH...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30