Desktop Support Engineer L1Iron Systems, Inc • Mckinney, TX, US
serp_jobs.error_messages.no_longer_accepting
Desktop Support Engineer L1
Iron Systems, Inc • Mckinney, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionL1 level network troubleshooting and resolution for LAN connectivity. Hands & feet support to backend team for network / server / application issue. Working with vendor support contacts to resolve technical issues. Labelling racks & devices. Server mounting / movement. Hands & feet support for DC (compute, storage, backup, network) – support requirement for physical servers, network devices, storage, etc. Device reboot, console connection for remote access, cable / SFP removal / insert, cable replacement, racking / stacking. Engineers are expected to bring their own protective eyewear and composite-toed shoes. All remaining safety gear will be provided onsite. Entry level Full-time Information Technology
Join to apply for the Desktop Support Engineer L1 role at Iron Systems, Inc
Roles And Responsibilities
- Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
- Hardware / software troubleshooting and resolution.
- Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
- Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
- Knowledge of Office 365 support.
- Coverage / compliance software installation and troubleshooting.
- Good knowledge of DHCP, DNS.
- Maintain IT inventory, coordinate vendor support, and assist with procurement.
- Strictly adhere to defined Service Level Agreements (SLA's).
- Support recurring meetings, events, and after-hours activities as required.
- Document incidents, problems, and resolutions for future reference and for the knowledge base.
Good To Have Skills
Note
Seniority Level
Employment Type
Job Function
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Desktop Support Engineer • Mckinney, TX, US
Job_description.internal_linking.related_jobs
Our client, a local managed service provider, is growing their Support team.They've built a strong reputation in the Fort Worth / Dallas area by delivering reliable IT solutions to a diverse client b...serp_jobs.internal_linking.show_more
Technical Support Engineer, Focused Services - Prisma SDWAN.Technical Support Engineer, Focused Services - Prisma SDWAN.Technical Support Engineer, Focused Services - Prisma SDWAN.Be among the firs...serp_jobs.internal_linking.show_more
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry.Our customer o...serp_jobs.internal_linking.show_more
Plano, TX (Onsite F2F Interview Likely Next Week).Months (Potential Extension or Contract-to-Hire).AWS expertise : Strong experience with ECS, EC2, Lambda, IAM, or CloudFormation.Containerization : P...serp_jobs.internal_linking.show_more
Role : Atlassian Cloud Support Engineer.Location : Frisco TX & Atlanta GA.The Atlassian Cloud Support Engineer will be responsible for administering, supporting, and enabling T-Mobile users acros...serp_jobs.internal_linking.show_more
Plano, TX; Charlotte, NC; or Kennesaw, GA.This role is ideal for experienced engineers with a strong background in RedHat Linux, automation, and enterprise infrastructure.The rate may be negotiable...serp_jobs.internal_linking.show_more
Advanced Flex Support Engineer- Remote.At Crestron Electronics, Inc we build the technology that integrates technology.We are proud to be the largest and most recognized brand in automation and con...serp_jobs.internal_linking.show_more
About NetApp NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer.
No matter the data type, workload or environment, we help our c...serp_jobs.internal_linking.show_more
Active TS / SCI is a must - this effort is on-site.All qualified candidates will be responded to within 24 hrs or less.Employment type : Full Time w-2 or C2C or 1099.
Typically requires BS / BA Degree in...serp_jobs.internal_linking.show_more
Genesis10 is currently seeking a Network / System Engineer with our client in the financial industry located in Plano, TX.
This is a 12+ month contract position.Managing and implementing end-to-end Li...serp_jobs.internal_linking.show_more
We are seeking a motivated and skilled Infrastructure Engineer with strong experience in Windows environments and a working knowledge of macOS, mobile device support, and Microso...serp_jobs.internal_linking.show_more
Location : Dallas-Fort Worth Metroplex, Salary : $38.Develop, optimize, and maintain Unix / Linux shell scripts and Perl scripts for automation, monitoring, and system maintenance.Manage and administer...serp_jobs.internal_linking.show_more Application Support / SRE Engineer with Cloud.Face-to-Face on May 15th and 16th, 2025, in Plano, TX.Deliver incident management and advanced L1 / L2 support for internal applications on public cloud ...serp_jobs.internal_linking.show_more 
Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud.As the industry's only end...serp_jobs.internal_linking.show_more
In this onsite role, you will work directly with customers to troubleshoot issues, deliver solutions, and ensure seamless product performance.
Your expertise will contribute to enhancing the securit...serp_jobs.internal_linking.show_more
At Palo Alto Networks everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and mo...serp_jobs.internal_linking.show_more
Role : Desktop Support Specialist Location : - Allen, TX-Onsite Job description : • Est...serp_jobs.internal_linking.show_more
At Palo Alto Networks everything starts and ends with our mission : being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and mo...serp_jobs.internal_linking.show_more Candidate must have expertise in managing and implementing Linux-based infrastructure, particularly for critical core components like databases, GRID computing, and enterprise job schedulers.The ra...serp_jobs.internal_linking.show_more 
Role : SFG Engineer Duration : 6+months serp_jobs.internal_linking.show_more
Tier 1 Support Engineer - Fort Worth
Motion Recruitment • Carrollton, TX, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Technical Support Engineer, Focused Services - Prisma SDWAN
Jobs via Dice • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Application Support Engineer - L1
ViaPlus by VINCI Highways • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Senior Cloud Support Engineer (AWS + Kubernetes), TX
Career Mentors, LLC • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Atlassian Cloud Support Engineer
GovServicesHub • Frisco, TX, us
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Senior Linux Engineer
Akkodis • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Advanced Flex Support Engineer- Remote
Crestron Electronics • Plano, TX, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Technical Support Engineer - Keystone
NetApp • Highland Park, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
JR. Linux Support Engineer- TS / SCI- Automation- Chef / Ansible Richardson, TX
Associates Systems LLC • Richardson, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
F5 Engineer
Genesis10 • Plano, TX, US
serp_jobs.job_card.permanent +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Desktop Engineer
Business Centric Technology • Carrollton, TX, United States
serp_jobs.job_card.permanent
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Engineer Technology Services
Tata Consultancy Services • Addison, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Application Support / SRE Engineer with Cloud
Career Mentors, LLC • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Lead Support Engineer
Mavenir • Richardson, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Engineer
APCON • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Technical Support Engineer, US Government, Prisma Cloud Plano, Texas, United States
Palo Alto Networks, Inc. • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Apptad - Desktop Support Specialist
Apptad Inc • Allen, TX, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Sr. Technical Support Engineer, Prisma SD-WAN, Focused Services
Palo Alto Networks • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Linux Engineer
Akkodis • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
SFG Engineer
Meritore • PLANO, TX, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_1_day