Talent.com
Hotel Valet Manager
Hotel Valet ManagerLAZ Parking • Nashville, TN, United States
Hotel Valet Manager

Hotel Valet Manager

LAZ Parking • Nashville, TN, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

LAZ Hospitality Services is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

The Spirit of the Position :

The Hotel Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties :

  • Responsible for the financial, operational, safety, and service success at their hotel(s).
  • Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
  • Additional duties as assigned.

People

  • Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Assist with the management and development of the Hotel team to accomplish annual and periodic goals / initiatives, while embodying and using LAZ Parking’s culture as a guideline.
  • Identify high potential employees to support the organization’s continued growth, both within your region and outside.
  • Actively participate in the recruiting and onboarding process for prospective employees.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
  • Address any and all safety concerns promptly.
  • Product

  • Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
  • Profit

  • Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
  • Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
  • Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
  • Responsible for ensuring LHIST data is entered daily and accurately.
  • Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
  • Daily, weekly, monthly, and annual financial and operational reports as required.
  • Preparation of budgets / monthly reviews of profit / loss for their assigned hotel(s).
  • Monitor, review, and analyze the market rate structures.
  • Education :

  • Bachelor's Degree or equivalent work experience desired.
  • Experience :

  • 3+ years Valet Management experience required.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc.) is preferred.
  • Valid driver’s license required.
  • Previous experience working in fast-paced environment with high customer expectations.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
  • Skills :

  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Excellent team building and interpersonal skills.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.
  • Physical Demands :

  • Willingness to work in the elements – heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 50 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties / functions.

    FLSA Status : Exempt, Non-Tipped

    LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

    LAZ Parking participates in E-Verify.

    serp_jobs.job_alerts.create_a_job

    Valet • Nashville, TN, United States

    Job_description.internal_linking.related_jobs
    Operations Coordinator

    Operations Coordinator

    AMI Construction, Inc. • Lebanon, TN, US
    serp_jobs.job_card.full_time
    The Operations Coordinator assists the team with reporting, filing, and general office coordination.The role is best suited for a team player who possesses a strong work ethic, is organized and det...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Housekeeper (Hotel)

    Housekeeper (Hotel)

    Heart of the House • Nashville, TN, US
    serp_jobs.job_card.full_time
    Join Heart of the House Hospitality! Were looking for a reliable, detail-oriented.Restock supplies and amenities.Address guest requests and report maintenance needs. Experience in hotel housekeeping...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hotel Housekeeper - Competitive Pay, ESOP, and 401(k)

    Hotel Housekeeper - Competitive Pay, ESOP, and 401(k)

    Heart of the House • Madison, TN, US
    serp_jobs.job_card.full_time
    Join Heart of the House Hospitality! Were looking for a reliable, detail-oriented.Restock supplies and amenities.Address guest requests and report maintenance needs. Experience in hotel housekeeping...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Valet Guest Service Manager - Nashville, TN

    Valet Guest Service Manager - Nashville, TN

    Parking Management Company • Nashville, TN, US
    serp_jobs.job_card.full_time
    Department : Valet Parking Operations.Reports to directly : City Manager and / or Area Manager.Compensation : Salary Range $45,000 - $65,000 and Bonus Potential (Rates can vary by market and professiona...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Network Operations Coordinator

    Network Operations Coordinator

    United Communications • Chapel Hill, TN, US
    serp_jobs.job_card.full_time
    ITS NOT GOING OUT OF OUR WAY; IT IS OUR WAY!.At United Communications, we seek excellence in everything we do.We make it our mission to think ahead, make it easy, and make it personal.Weve had the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Services Leader

    Guest Services Leader

    Pilot Company • Fairview, TN, US
    serp_jobs.job_card.full_time
    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.Our energy and lo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Overnight Valet Attendant

    Overnight Valet Attendant

    LAZ Parking • Franklin, TN, US
    serp_jobs.job_card.full_time
    Overnight Hospitality Valet Attendant in Franklin, TN •.Schedule : Wednesday - Sunday 11pm-7am •.Referral Bonus : $100 after referral has completed 60 days •. Benefits of joining the LAZ Parking Family : ....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village

    Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village

    Summit Management Corporation • Nashville, TN, US
    serp_jobs.job_card.full_time
    Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village.Join the team as our next Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village! We're redefining the hotel experience ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Food & Beverage Manager

    Food & Beverage Manager

    Southall • Franklin, TN, US
    serp_jobs.job_card.full_time
    Our dining experiences take place just steps from where our ingredients are grown and raised.Our two restaurants, Sojourner and January, each offer a unique perspective on food and community.Sojour...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hospitality Valet Attendant

    Hospitality Valet Attendant

    LAZ Parking • Franklin, TN, US
    serp_jobs.job_card.full_time +1
    Full-Time and Part-Time available •.PLUS CASH TIPS (base rate + tips can equal up to $20+ / hr).Benefits of joining the LAZ Parking Family : . The following programs are available to help support you,&#x...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hotel Housekeeper Great Pay, Great Team, Great Benefits

    Hotel Housekeeper Great Pay, Great Team, Great Benefits

    Heart of the House • Madison, TN, US
    serp_jobs.job_card.full_time
    Join Heart of the House Hospitality! Were looking for a reliable, detail-oriented.Restock supplies and amenities.Address guest requests and report maintenance needs. Experience in hotel housekeeping...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hotel Housekeeper Full Benefits + 401(k) Match

    Hotel Housekeeper Full Benefits + 401(k) Match

    Heart of the House • Madison, TN, US
    serp_jobs.job_card.full_time
    Join Heart of the House Hospitality! Were looking for a reliable, detail-oriented.Restock supplies and amenities.Address guest requests and report maintenance needs. Experience in hotel housekeeping...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Services Supervisor

    Guest Services Supervisor

    HRI Hospitality • Nashville, TN, US
    serp_jobs.job_card.full_time
    At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Food & Beverage

    Director of Food & Beverage

    Grand Hotel • Nashville, TN, US
    serp_jobs.job_card.full_time
    We are seeking an experienced and innovative Director of Food and Beverage to lead our dynamic team and oversee all culinary operations at our hotel or resort. In this exciting role, you will be res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Naval Flight Officer

    Naval Flight Officer

    US Navy Reserve • Mount Juliet, TN, United States
    serp_jobs.job_card.part_time
    ABOUT Pursuing a civilian career doesn’t have to mean getting stuck in the corporate world.As a current or former Naval Flight Officer, there are plenty of part-time opportunities to use your leade...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hotel Manager of Parking & Valet Operations - Nashville, TN

    Hotel Manager of Parking & Valet Operations - Nashville, TN

    Towne Park • Nashville, TN, US
    serp_jobs.job_card.full_time
    At Towne Park, it's more than a job, you can make an impact.A career with us is rewarding in more ways than one.As a hospitality services company, our commitment is to create smiles by delivering e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel ICU RN in Nashville, Tennessee

    Travel ICU RN in Nashville, Tennessee

    Gifted Healthcare • Ashland City, TN, US
    serp_jobs.job_card.full_time
    Intensive Care Unit RNs (ICU RNs) specialize in delivering care to patients in intensive care units of hospitals and healthcare facilities. ICU RNs evaluate the patient's conditions, administer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hotel Housekeeper - Great Pay + Employee Stock Ownership Plan

    Hotel Housekeeper - Great Pay + Employee Stock Ownership Plan

    Heart of the House • Madison, TN, US
    serp_jobs.job_card.full_time
    Join Heart of the House Hospitality! Were looking for a reliable, detail-oriented.Restock supplies and amenities.Address guest requests and report maintenance needs. Experience in hotel housekeeping...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted