Community Manager

Job Description

Job Description

Salary : $55k - $60k w / bonus opportunity

Community Manager

About You :

A Connector : You are the go-to person in your community, effortlessly building meaningful relationships. Whether its introducing members to each other or organizing events, you have a natural ability to create an environment where everyone feels they belong.

A Master of Operations : You see the big picture and manage the small details. You ensure everything runs smoothly and efficiently, creating a seamless experience for members that enhances their daily work lives.

A Sales Driver : You have a knack for identifying growth opportunities. You meet financial goals and boost occupancy, all while ensuring members feel valued and supported. Your sales strategy is rooted in delivering exceptional experiences that drive results.

A Leader & Coach : You lead by example, fostering a culture of excellence and growth. You inspire your team to be their best, helping them reach their goals and work together to create an extraordinary community.

A Local Tastemaker : You are deeply connected to your citys entrepreneurial ecosystem. You know the startups, the key players, and the businesses that make your community thrive. Need to know the best Food and Beverage joint? You happen to be the expert on local hotspots.

A Hospitality Enthusiast : With a background in hospitality, coworking, or retail, you understand how to create elevated experiences. You take pride in offering more than just a workspaceKiln is a lifestyle, and you make sure every member feels that.

About Kiln :

Kiln is a flex-office and lifestyle brand that strives to deliver an exceptional experience, elevating the performance and lifestyle of our members through an ecosystem of people, products, places, and spaces.

Kiln launched in 2018 with our first locations in Salt Lake City and Lehi, Utah. Today, weve grown to 18 hubs across the Mountain West, and were just getting started. As a leader in the flex-office movement, Kiln is shaping the future of hybrid work in the evolving landscape of commercial real estate.

Our Core Values :

1 : Human at the core

2 : Achieve & Celebrate Together

3 : Thoughtful and with Purpose

4 : Always Evolving

5 : Nothing short of Extraordinary

6 : Scrappy & Ingenious

Role Summary :

The Community Manager will be the face of the Kiln brand in Bend, Oregon. This person will lead the curation of a vibrant community, recruit and manage a first-rate team, and ensure all aspects of the Kiln site run seamlessly in order to provide a dynamic and frictionless working environment for members. This is an exciting opportunity to play a critical role in Kilns successful entry into the Bend market and to assist the Area Manager to establish the brand as a market leader in the region. This person will need to remain flexible to changing priorities and needs as directed by the Area Manager.

Goals and Objectives :

• Provide a world class experience for Kiln members and guests
• Drive top- and bottom-line growth for the site through P&L ownership
• Implement practices to ensure operational excellence for the community

Major Responsibilities :

Community Building & Management

Business Development

Building Management

Personnel Management

Ideal Experience and Skills :

The ideal candidate will be an energetic, people-oriented professional with hospitality (e.g., boutique hotel management), restaurant, sales, and / or retail experience. Qualifications should include :