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About Carvana
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
About The Team And Position
The Safe & Secure Team helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams, the Safe & Secure Team delivers strategic planning, operational risk program development, operational Safe & Secure processes, data analytics, inventory reconciliation and control, learning and awareness program support, and project management. In partnership with the Field and Operations Team, the Safe & Secure Support Team plays an integral function in delivering our mission to every associate at every site.
Job Summary
The Area Lead will be a part of the Field Safe & Secure Team providing execution of core Safe & Secure routines to deliver upon the team's mission while providing support to Market Operations and Logistics partners.
What You'll Be Doing
- Travel between sites in assigned geographical area according to risk level and on-site support needed.
- Availability to work non-standard hours, including evenings, weekends and holidays to meet business needs.
- Helps troubleshoot scanning and inventory control concerns as they arise at all assigned locations.
- Execution of Incident Management Program, focusing on sustainable awareness and effective preparedness.
- In partnership with the Inventory Control team, supports execution of efforts relating to the identification and tracking of units taken "off lot," to ensure effective inventory controls are in place.
- Execution of efforts relating to fraud mitigation to ensure adherence to downstream tactics and in support of overall unit loss reduction.
- Champions a culture of safety by executing initiatives relating to incident reduction and leading by example.
- Directly lead the processes related to our Safe & Secure Technology that supports the site.
- Ensure all "Aclaimant" incidents are properly recorded and system information is accurate and actionable.
- Utilize data to assess the Safe & Secure business at the site reporting key wins and opportunities to the Area Manager.
- Foster open and productive working relationships with other applicable company departments.
- Exercise prudent discretion regarding confidential and sensitive personnel information.
- Perform other duties as assigned.
Key Metrics
Unit Loss trackingCompletion percentage of EH&S TrainingInventory Scanning percentage and scan frequency trackingInventory reconciliation in partnership with Inventory Control TeamCompletion percentage of after incident Safety reviews and suggestions for improvementSafety incident reduction and root cause analysisHauler safety observation completionFraud unit reductionImprovement of Driver Safety ScoresWhat You Should Know / have
High School Diploma or equivalent is required.At least 5 years of Security / Asset Protection experience.At least 1 year of multi-site leadership experience.Excellent verbal and written communication skills.Strong analytical and data-driven skill set.Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines.Experience investigating and resolving theft and fraud issues.Able to help create, develop and implement process improvement(s).Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.Crisis Management / Incident Response experience.Must promote the company culture and mission to all employees, vendors, clients, and business partners.Knowledge of how to utilize Google Microsoft systems.Valid driver's license, and insurable DMV required.Must live within the assigned geographical area and work out of a Carvana location when not traveling between sites.Domestic travel required - 60-75%.We'd love it if you also have
Bachelor's degree from an accredited college or university preferred.Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.Crisis Management Leadership experience.Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.OSHA 10 Hour Training Certification preferred.What We'll Offer In Return
Full-Time Salary Position with a competitive salaryMedical, Dental, and Vision benefits.401K with company match.A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.A great wellness program to keep you healthy and happy both physically and mentally.Access to opportunities to expand your skill set and share your knowledge with others across the organization.A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.A seat in one of the fastest-growing companies in the country.Other Requirements
Must be able to read, write, speak and understand English.Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
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