Client Success Specialist
VirtualVocationsCleveland, Ohio, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Junior Client Success Specialist to assist clients in recruiting participants for clinical trials.
Key Responsibilities
Guide new clients through the onboarding process and support their use of the systems
Proactively monitor client projects to ensure enrollment targets are met and address any roadblocks
Build strong client relationships to encourage repeat business and referrals
Required Qualifications, Training, and Education
Experience in client-focused roles or customer service
Ability to build trust and rapport with clients
Proactive problem-solving skills with a strategic mindset
Understanding of data privacy and compliance standards
Organizational skills to manage multiple priorities effectively
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Client Specialist • Cleveland, Ohio, United States
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