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Patient Services Representative

Patient Services Representative

IDR, Inc.Los Angeles, CA, US
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Job Description

IDR is seeking a Patient Services Representative to join one of our top clients in Los Angeles, CA. This role is pivotal in ensuring a seamless patient experience by managing check-ins, insurance verifications, and patient inquiries. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview / Responsibilities for the Patient Services Representative :

  • Serve as the primary contact for patient interactions, both in person and over the phone, ensuring a welcoming and efficient experience.
  • Manage patient check-in and check-out processes, including verifying demographics and insurance details, collecting co-pays, and providing receipts.
  • Schedule appointments, complete patient registration, and handle referrals and authorizations across various insurance types.
  • Maintain accurate records in CS-Link / Epic and assist with patient / provider correspondence.
  • Ensure workspace cleanliness by adhering to department sanitation guidelines.

Required Skills for Patient Services Representative :

  • High School Diploma or GED required.
  • Must be flu vaccinated, with no exemptions or declinations.
  • At least one year of recent experience in an outpatient clinic or medical office setting.
  • Proficiency in medical insurance processes, referral handling, and benefit plan understanding.
  • Ability to comprehend and follow detailed oral and written instructions.

    • What's in it for you?

    Competitive compensation package

    Full Benefits; Medical, Vision, Dental, and more!

    Opportunity to get in with an industry leading organization

    Close-knit and team-oriented culture

    Why IDR?

    25+ Years of Proven Industry Experience in 4 major markets

    Employee Stock Ownership Program

    Medical, Dental, Vision, and Life Insurance

    ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

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    Patient Service Representative • Los Angeles, CA, US

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