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Business Systems Analyst II

Business Systems Analyst II

Revere Control SystemsHoover, AL, US
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Job Overview

We are seeking a detail-oriented and adaptable Business Systems Analyst II to support and improve our core business systems, particularly IFS ERP and Salesforce. This role will analyze business operations and identify opportunities to streamline processes through better use of systems, with a focus on Configure-Quote-Order (CQO) processes, CRM workflows, and reporting. The Business Systems Analyst II will serve as a bridge between functional teams and technology solutions and will act as a Project Manager for projects within our ecosystem. This position is onsite at our Birmingham, Alabama office location.

Our Revere brand is a leading provider of automation and control solutions for the industrial, water and wastewater treatment, power and energy, manufacturing, food and beverage, oil and gas, and pulp and paper industries. We design, build, and implement customized automation and control systems for highly complex projects.

Learn more about us at Reverecontrol.com or SJEinc.com.

Responsibilities

  • Serve as a member of the Information Technology Team with a focus on ERP (IFS) and CRM (Salesforce).
  • Analyze and document business processes across departments, focusing on sales, operations, and service functions.
  • Recommend process improvements and technical solutions that enhance business efficiency.
  • Assist with configuration and ongoing maintenance of IFS and Salesforce platforms.
  • Create and maintain reports and dashboards to support data-driven decision-making.
  • Collaborate with developers, vendors, and business stakeholders on system enhancements.
  • Participate in testing and validation of changes to ensure accuracy and functionality.
  • Support end users through documentation, training, and troubleshooting.

Qualifications

  • Bachelor's degree in Business, Computer Science, Information Systems, or related field.
  • Minimum of 3 years of experience as a business systems analyst or functional ERP / CRM support role.
  • Familiarity with ERP systems (IFS preferred) and CRM tools (Salesforce preferred).
  • Strong analytical, problem-solving, and documentation skills.
  • Excellent verbal and written communication abilities.
  • Experience with Microsoft Office, Excel, Teams, and Visio or similar tools.
  • Comfortable working with cross-functional teams and managing multiple priorities.
  • Additional Information

    Education, Experience And Ability Requirements

    Education : as listed above. Experience : as listed above. Abilities : as listed above.

    Location

    Birmingham, AL

    Compensation

    $94,285.40 - $120,500

    Equal Opportunity

    SJE is an Equal Opportunity Employer.

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