Administrative Coordinator I for Undergraduate Admissions

Job Title

Administrative Coordinator I for Undergraduate Admissions

Agency

East Texas A&M University

Department

Undergraduate Admissions

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

SUMMARY :

The Administrative Coordinator for Undergraduate Admissions at East Texas A&M University (ETAMU) manages the Welcome Center front desk concierge services by providing timely and professional responses received by phone, email, or in-person from students, their families, the community, and other constituents who inquire about the steps to enrollment. The Administrative Coordinator for Undergraduate Admissions delivers excellent customer service and maintains familiarity with Texas A&M University System, state and federal regulations, and procedures while ensuring integrity and effective utilization of data for student information and determining access rights to such information, understanding University, and external (e.g., FERPA) policies. The Administrative Coordinator for Undergraduate Admissions supports the Campus Visits program (daily tours and group visits) for prospective students and their families and shares in the supervision of the Lion Ambassadors tour guides and front desk operations, staffing, and service.

As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence.

ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20 : 1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES :

• Manage and interpret Admissions policies, operating practices, administrative and technical procedures related to enrollment in support of inquiring prospective students and their families.
• Monitor compliance with policies and procedures and make recommendations for process improvements, administrative changes, or new initiatives.
• Performs special analyses and project summaries. Supervises the creation, maintenance, and retention of office files and records.
• Handle all Famis, Canopy, and AggieBuy, Concur travel transactions for the Office of Undergraduate Admissions.
• Coordinates travel arrangements and prepare itineraries. Coordinates meetings, seminars, and other special events and may provide on-site support. Receives, coordinates, and processes departmental invoices and service agreements.
• Coordinate the maintenance of files, records, office supplies, and equipment.
• May act in place of supervisor on official Undergraduate Admissions business. On occasion, may be responsible for communications either in writing or in person during meetings.
• Prepare and route paperwork for hiring, terminations, and reclassifications as well as creating all EPA documents for personnel.
• Hire, train and supervise student workers and manage outgoing mail services for Undergraduate Admissions.
• Provide support to the Office of Undergraduate Admissions in respect to staff schedules, committee membership, and office meetings.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses / conferences, and attending training and / or courses required by the supervisor.
• Contribute to the overall success of the Offices of Undergraduate Admissions by performing all other duties and responsibilities as assigned.

MINIMUM REQUIREMENTS :

PREFERRED EDUCATION / SKILLS / EXPERIENCE :

A degree is preferred. Proficiency with FAMIS / CANOPY, WorkDay, LaserFiche, SharePoint, Ellucian-Banner, and Concur is preferred. Administrative support experience within an academic unit / division in higher education is preferred. Experience in maintaining, monitoring, and reconciling financial records and accounts is preferred. The ability to lift 30 lbs. and travel between multiple locations for off-site work assignments are preferred.

SUPERVISION OF OTHERS :

Student Workers

WHY WORK AT EAST TEXAS A&M UNIVERSITY?

Competitive Benefits & Work-Life Balance :

Career Growth & Development :

Academic Excellence :

State-of-the-Art Facilities :

Vibrant Campus Life :

Prime Location & Growth :

Visit us on our social media :

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and / or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity / Affirmative Action / Veterans / Disability Employer.