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Restaurant Assistant Manager (Ling & Louie's)

Restaurant Assistant Manager (Ling & Louie's)

Gila River Gaming Enterprises Inc.Chandler, AZ, US
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Job Description

Job Description

Closing Date : October 14 , 2025 at 4 : 00 pm

Salary : Depending On Experience (DOE)

Essential Duties and Responsibilities :

  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Responsible for all aspects of the effective management of restaurant operation within a casino environment.
  • Achieve operational objectives by contributing information and recommendation to strategic plans. Prepare and complete action plans; implement production, productivity, quality, and guest-service standards; resolve problems; identify trends; determine system improvements and implement positive change.
  • Assist with actively coaching, counseling, directing, training and mentoring team in meeting company standards.
  • Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
  • Ensure total compliance with all alcohol service policies. Will effectively and compliantly address all alcohol service or compliance issue immediately.
  • Ensure Point of Sales Systems (POS) are in working order. Audit for accuracy of Payment Card (PCI) compliance, charges, and cash handling procedures.
  • Maintains a dependable work attendance record with extremely infrequent absences and / or lateness.
  • Performs other special projects and duties as assigned.

Supervisory Responsibilities

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills / Requirements

  • High School Diploma or equivalent required.
  • Prior experience in restaurant operations required.
  • Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale / credit transactions, cash reconciliation and product inventory.
  • Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
  • Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
  • Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
  • Strong interpersonal and communication skills, both written and oral.
  • This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

    • Important Notes

    As a condition of employment, all new hires must pass the following :

    Pre-employment Alcohol / Drug Test. This drug test includes the normal seven-panel test but excludes marijuana for non-safety sensitive positions.

    Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

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    Restaurant Assistant Manager • Chandler, AZ, US

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