Job Description
Job Description
Summary :
Osceola Medical Center is looking for a Risk Manager responsible for identifying, evaluating, and mitigating risks to patients, staff, and the organization. This position works proactively to minimize liability exposure, ensure regulatory compliance, and promote a culture of safety and continuous improvement.
Typical Schedule : Daytime hours
Essential Duties & Responsibilities :
Risk Identification & Assessment :
- Conduct risk assessments and audits to identify potential threats to patient safety, data security, and organizational liability.
- Monitor incident reports, patient complaints, and adverse events to identify trends and areas of concern.
Incident Management :
Investigate adverse events, near misses, and sentinel events- identifying and leading root cause analyses.Coordinate and document responses to internal and external incident investigations.Policy Development & Compliance :
Develop, implement, and maintain risk management policies and procedures.Ensure compliance with federal, state, and local regulations (e.g., HIPAA, OSHA, CMS, The Joint Commission).Claims Management :
Manage and coordinate malpractice and liability claims, working closely with legal counsel and insurance providers.Serve as a liaison for claims reporting and resolution.Training & Education :
Provide education and training to staff on risk reduction strategies, patient safety, and compliance requirements as needed.Promote a proactive safety culture through regular communication and learning initiatives.Collaboration & Reporting :
Collaborate with Director of Continuous Quality Improvement, CEO, Legal, HR, CMO, and Clinic Operations Director to align risk mitigation strategies.Prepare reports for senior leadership on risk trends, mitigation efforts, and improvement opportunities.Knowledge, Skills, & Abilities :
Demonstrate ethical and professional behavior.In-depth understanding of healthcare risk management principles, strategies, and best practices.
Knowledge of clinical risk assessment tools, incident reporting systems, and root cause analysis methods.Familiarity with healthcare laws and regulations, including :HIPAA (Health Insurance Portability and Accountability Act)OSHA (Occupational Safety and Health Administration) regulationsCMS (Centers for Medicare & Medicaid Services) guidelinesThe Joint Commission standards for DNV accreditation.Knowledge of state and federal laws related to medical malpractice, patient rights, and patient safety.Understanding of the claims process, including documentation, investigation, and resolution.Familiarity with insurance policies (malpractice, general liability) and how they apply to healthcare organizations.Strong ability to analyze data, identify risk patterns, and determine root causes of adverse events.Skilled in using quantitative and qualitative methods to assess and mitigate risk.Excellent verbal and written communication skills to communicate risk-related issues and recommendations to leadership, staff, and external stakeholders.Strong organizational and time-management skills to manage multiple projects and initiatives simultaneously.Education : Required :
Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business Administration, Risk Management, or a related field.Certified Professional Health Risk Manager (or within 1 year of hire).Preferred :
Master’s degree in Healthcare Administration, (MHA), Business Administration (MBA), Public Health (MPH), Law (JD), or a related discipline.Strong understanding of HIPAA, OSHA, The Joint Commission, CMS, and other healthcare-related regulations.Excellent written and verbal communication skills.Ability to handle confidential information with discretion.Strong problem-solving and analytical skills.