Operations Manager, CHANEL

Operations Manager, Chanel

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Streetthe crossroads of fashionis a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.

The Operations Manager, Chanel is responsible for overseeing the daily operations of Fine Apparel, Footwear and Accessories products, including handbags and jewelry for our luxury assortment. This role partners with the Selling Directors, BG / Chanel Store Management, and Chanel Corporate Operations to ensure that all store operational functions are executed with the highest level of excellence and compliance. The Operations Manager, Chanel reports directly to the Director of Support Operations for Bergdorf Goodman Stores.

Job Duties

• Oversee, plan and gatekeep daily operations - communicates daily operational objectives with their team to create an efficient workflow.
• Execute and reconcile regular cycle counts as mandated by Chanel Corporate Operations; oversee the roll-out of new technological initiatives by the vendor.
• Responsible for the bi-annual financial inventory process within their areas; continued vigilance between counts to identify and reconcile discrepancies to ensure inventory accuracy.
• Prioritize and work on various store projects, inclusive of but not limited to, assistance with trunk show / launch set-up, large-scale seasonal markdowns, stockroom reorganization to meet business needs or company initiatives.
• Partners with Selling Managers to achieve sales goals while maintaining the operational strategy; works with the Chanel Buying Organization to perform necessary product movements required to support the health of the business (stock transfers to support sales, managing damaged / repair product with the Chanel after-sales teams, etc.).
• Collaborate with Vendor Representatives and Business Managers to support day-to-day business and product launches.
• Attend meetings with other Operations and Selling Managers within Bergdorf Goodman to build cross-functional partnerships.
• Responsible for the maintenance of both selling floor and heart of house standards.
• Attend off-site trainings hosted by Chanel to ensure that the standards within our MBS environment are compliant to their expectations while also supportive of the nature of Bergdorf Goodman's selling culture.
• Hiring, training and development of support associates; build a cohesive customer service driven team.
• Instill operational excellence and accountability within the members of their team.

Job Requirements

Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including : Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities

For more information, please click "Our Benefits" section on our career site or reference the link here : https : / / www.neimanmarcusgroup.com / benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and / or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

Additional Information