AR Specialist (Remote)

Job Description

Job Description

Who We Are

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems.

Our technology platform, Telemed IQ , enables life-saving patient care through telemedicine and empowers healthcare organizations to build programs in any clinical specialty .

We provide healthcare teams with industry-leading solutions that drive improved clinical care , patient outcomes , and organizational health .

We’re proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval , maintaining that accreditation every year since inception .

We love what we do — and if you’d like to learn more about our vision, mission, and values , visit accesstelecare.com .

What You’ll Be Responsible For

We’re seeking a detail-oriented and results-driven Accounts Receivable Specialist to join our growing Revenue Cycle team .The AR Specialist will be responsible for a variety of tasks requiring data analysis , in-depth evaluation , and sound judgment . As our AR Specialist, your daily duties will include appealing denied claims , and working rejections and holds . To succeed in this role, you must have strong knowledge of physician billing best practices , experience with various EMRs , eligibility verification , rejection / denials research , and a solid understanding of insurance policies and payment posting . The ideal candidate demonstrates excellent written and verbal communication skills , as communication with insurance companies, physicians, hospitals, and leadership will be a key part of the role.

What You’ll Work On

Prepare and submit billing data and medical claims to insurance companies

Ensure patient medical information is accurate and up to date

Review patient statements and payments

Collect and review referrals and pre-authorizations

Access EMRs to locate patient demographics and insurance information

Contact payers to verify eligibility, authorization, and denial details

Monitor and record patient payments

Investigate and appeal denied claims

Resolve front-end rejections and back-end denials

Assist patients with payment plans

Perform other duties as assigned

What You’ll Bring

High school diploma required

2–5 years’ experience as a Medical Biller or in a similar role

Solid understanding of Billing, Coding, and EMR systems

Ability to multitask and manage time effectively

Excellent written and verbal communication skills

Outstanding problem-solving and organizational abilities

Knowledge of medical terminology, anatomy, and physiology

Focus on regulatory compliance and billing requirements

Ability to maintain confidentiality

Strong Microsoft Office proficiency (Excel, Word, PowerPoint)

Ability to work under deadlines and manage multiple projects

Strong analytical, organizational, and time management skills

Flexibility and adaptability in a fast-paced environment

Ability to thrive in a high-growth, 100% remote organization

Must be able to remain stationary 50% of the time

Occasional travel for meetings and collaboration

Company Perks

Fully Remote Work Environment

Health Insurance (Medical, Dental, Vision)

Health Savings Account (HSA)

Flexible Spending Accounts (Medical & Dependent Care)

Employer-Paid Life and AD&D Insurance (Supplemental options available)

Paid Time Off , Wellness Days , and Paid Holidays

About Our Recruitment Process

We don’t expect a perfect match for every qualification — if you can see yourself contributing to our mission, we want to hear from you! You can expect up to three interviews via Zoom as part of our selection process.

Access TeleCare is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.