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Benefit Re-Verification Specialist - 245973

Benefit Re-Verification Specialist - 245973

MedixThe Colony, TX, United States
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Fully remote, but candidates must reside within 50 miles of Dallas, TX and attend a brief in-person Tech Enablement session in The Colony, TX during the first week (December 1–5).

We’re looking for detail-oriented and reliable professionals to join our team for a short-term contract supporting the annual insurance re-verification season. In this vital role, you’ll help patients confirm that their healthcare insurance coverage is active and accurate for their prescription medications.

If you have experience in healthcare insurance verification, benefits investigation, or pharmacy support, this is a great opportunity to leverage your skills in a fast-paced, remote environment.

Key Responsibilities

  • Conduct a high volume of outbound calls to patients to re-verify insurance information.
  • Communicate clearly and professionally with patients, payers, providers, and pharmacies to gather necessary details.
  • Accurately document all patient interactions and verification outcomes in the system.
  • Collaborate with team members to meet daily and weekly goals.
  • Troubleshoot and resolve basic inquiries related to the re-verification process.
  • Maintain strict confidentiality and comply with HIPAA regulations at all times.

Position Details

  • Duration : December 1st through mid-February (with potential for extension based on business needs)
  • Pay Rate : $19.50 / hour
  • Schedule :
  • Training : December 8–26, Monday–Friday, 8 : 00 AM – 5 : 00 PM CST
  • Post-Training : Starting January 1st, must be available to work any 8-hour shift between 7 : 00 AM – 7 : 00 PM CST , Monday–Friday
  • Lunch : 1-hour unpaid
  • Location : Fully remote, but candidates must reside within 50 miles of Dallas, TX and attend a brief in-person Tech Enablement session in The Colony, TX during the first week (December 1–5).
  • Equipment : Laptop, monitor, headset, keyboard, and mouse provided.
  • Time Off : No time off is permitted during the contract period (a single pre-scheduled appointment may be accommodated with advance notice).
  • Dress Code : Business casual — must be on camera during working hours.

    • Qualifications

  • Minimum 2 years of experience in benefit verification, insurance investigation, or healthcare reimbursement.
  • Strong knowledge of insurance processes (EOBs, deductibles, payer portals, claims, etc.).
  • Excellent communication skills and attention to detail.
  • Reliable, punctual, and comfortable working in a structured, metric-driven environment.
  • High school diploma or GED required.

    • Preferred :

  • Experience with pharmacy benefit management (PBM) or HUB services.
  • Prior call center or high-volume call experience.

    • Why You’ll Love This Role

  • Gain valuable experience with a nationally recognized healthcare program.
  • Join a supportive, goal-driven team during one of the busiest and most critical times of the year.
  • Equipment and training provided for success.
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    Benefit Specialist • The Colony, TX, United States

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