Payroll Specialist Job Description
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Position Summary
The Payroll Specialist role involves processing client payrolls, supporting clients and training on payroll systems. The ideal candidate will have a strong customer service focus and the ability to thrive in a deadline-driven environment.
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Key Responsibilities
- Process client payrolls accurately and efficiently
- Respond to client inquiries via phone, email, and fax
- Train clients on payroll software and HR-related topics
- Assist with quarterly and year-end processing and reports
- Support agency form completion (e.g., unemployment, child support, workers' compensation)
- Ensure overall client satisfaction through proactive support
- Stay up-to-date on payroll legislation and product updates
- Contribute to additional projects as assigned by management
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Qualifications
Basic knowledge of payroll and payroll processingExperience with hospitality payroll is a plusFamiliarity with iSolved software is a plusStrong customer service and communication skillsExcellent problem-solving skills and attention to detailAbility to work in a fast-paced, time-sensitive environmentBasic proficiency with Microsoft Office tools (Excel, Word, Outlook)____________________________________________________________
Experience and Education
High school diploma or equivalent requiredCollege degree preferred but not required2+ years of customer service experience preferred2+ years in a payroll or HR-related role preferred____________________________________________________________
What We Offer
Competitive salary based on experienceComprehensive benefits packageAnnual BonusPaid Time Off401K Match and Profit SharingOngoing training and professional developmentSupportive and collaborative work environmentOpportunities for career advancement____________________________________________________________
Company Overview
Premier Payroll Solutions is a leading payroll service provider committed to delivering efficient, reliable, and customized payroll solutions to businesses of all sizes. Our team is dedicated to excellence, innovation, and top-tier customer support.