Junior System AdministratorCook Systems • Nashville, TN, US
Junior System Administrator
Cook Systems • Nashville, TN, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong customer service and user support skills, with the ability to assist users with system-related inquiries. Experience in IT support workflows and troubleshooting methodologies. Familiarity with licensure processes and regulatory requirements within healthcare or government agencies. Experience with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management. Ability to configure system settings, user permissions, and automated workflows. Strong data management and documentation skills, with experience using SharePoint. Excellent communication and collaboration skills, with a focus on professional documentation and reporting. Your Health, Your Way : Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family—wherever life takes you. Peace of Mind, Every Step of the Way : Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life's Needs : Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps : Health Gap Insurance through Sunlife helps ensure you're covered when it counts. Your Future Starts Now : Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
Overview
Cook Systems, a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values—integrity, investment, and innovation—drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward-thinking team where excellence and creativity are valued every day. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Summary
Summary : The Support Specialist plays a critical role in managing application-level support for the Licensure and Regulation System (LARS) and Zendesk. This position is responsible for configuration, ticket resolution, and workflow optimization to ensure efficient system operations. The role requires proactive problem-solving and effective communication to maintain the external help desk system.
Responsibilities
- Maintain and support the Zendesk help desk system, ensuring timely resolution of user inquiries and requests.
- Process change requests efficiently, implementing solutions as directed.
- Collaborate with application coordinators, trainers, and QA personnel for cross-functional support and system improvements.
- Document system changes, maintain logs, and communicate status updates effectively.
- Complete and address routine LARS and Zendesk support tickets within specified timelines.
- Provide weekly status updates to requestors and the LARS Application Manager on configuration requests.
- Document all modifications made to LARS in the Application Change Log and store supporting documentation in SharePoint.
Required Skills
Work Arrangement
Hybrid
Why Work with Us
At Cook Systems, we don't just offer jobs—we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to :
Cook Systems values ideas, contributions, and career growth. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
System Administrator • Nashville, TN, US
Job_description.internal_linking.related_jobs
A company is looking for a Junior Database Administrator / Oracle-Azure.Key Responsibilities Provide basic escalation support for AmeriCorps applications utilizing Oracle databases Perform low to ...serp_jobs.internal_linking.show_more A company is looking for a Jira System Admin to support and manage the Digital Jira Cloud and related platforms.Key Responsibilities : Provide Jira administration support for managing projects, se...serp_jobs.internal_linking.show_more A company is looking for an Enterprise System Administrator to support multiple enterprise-class systems and environments.
Key Responsibilities Support and maintain multiple enterprise-class syste...serp_jobs.internal_linking.show_more 
Job Title : System Administrator, Int.We are seeking a skilled System Administrator for a long-term contract role in Nashville, Tennessee.
The position involves managing web development projects with...serp_jobs.internal_linking.show_more
System Administrator Digital Convergence.Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical p...serp_jobs.internal_linking.show_more A company is looking for a System Administrator - Ivanti Neurons for ITSM.Key Responsibilities Administer, configure, and optimize the Ivanti Neurons for ITSM platform Manage user roles and perm...serp_jobs.internal_linking.show_more 
GovCIO is currently hiring a Senior Network and Computer Systems Administrator to support our newly awarded United States Coast Guard (USCG) Maverick contract.
This position will be a remote positio...serp_jobs.internal_linking.show_more A company is looking for a Construction System Administrator - Procore.Key Responsibilities Manage the day-to-day administration of the Procore platform, including project settings and templates ...serp_jobs.internal_linking.show_more GovCIO is currently hiring for Junior Computer User Support Specialist for our US Coast Guard program.Provides technical support for computers and associated networks.
Installs, troubleshoots, servi...serp_jobs.internal_linking.show_more A company is looking for a Senior System Administrator to lead operations and sustainment of secure, cloud-hosted environments supporting a Department of Defense enterprise modernization effort.Key...serp_jobs.internal_linking.show_more GovCIO is currently hiring for a Journeyman System Adminstrator with an active Secret clearance.This position will be located in Sterling, VA and El Paso, TX and will be a fully remote position.Est...serp_jobs.internal_linking.show_more 
Senior Systems Administrator job postings and search results listed from various sources.Roles focus on maintenance of operating.
Linux / UNIX, scripting, Shell, and Windows Server experience mentione...serp_jobs.internal_linking.show_more Continue with Google Continue with Google.Be among the first 25 applicants.Dice is the leading career destination for tech experts at every stage of their careers.
Our client, Robert Half, is seekin...serp_jobs.internal_linking.show_more A company is looking for a Junior Interface Analyst.Key Responsibilities Enter and maintain interface records in ServiceNow based on design documentation and requests Update existing interface d...serp_jobs.internal_linking.show_more GovCIO is currently hiring for an experienced Linux System Administrator with an active Secret clearance to join an Operations team.
This position will be located in Arlington, VA, and will be a ful...serp_jobs.internal_linking.show_more 
Job Title : System Administration.This role is NOT focused on tech-based helpdesk tickets.Our team is not responsible for hardware or connectivity issues or general desktop support.This role is more...serp_jobs.internal_linking.show_more
The Architect - Systems Programmer for Infrastructure Services is responsible for the architecture, design, and implementation of enterprise storage solutions and data security frameworks across th...serp_jobs.internal_linking.show_more
System Administrator Digital Convergence.Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical p...serp_jobs.internal_linking.show_more
Junior Database Administrator
VirtualVocations • Murfreesboro, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Jira System Administrator
VirtualVocations • Nashville, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Systems Administrator
VirtualVocations • Murfreesboro, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
System Administrator, Int
Jobs via Dice • Nashville, TN, US
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
System Administrator Digital Convergence
Chromalox • USA, Tennessee, La Vergne
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
System Administrator
VirtualVocations • Murfreesboro, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Network and Computer Systems Administrator
GovCIO • Nashville, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Procore System Administrator
VirtualVocations • Nashville, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Junior Computer User Support Specialist (Systems Administrator)
GovCIO • Nashville, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior System Administrator
VirtualVocations • Nashville, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Journeyman Network / Systems Administrator
GovCIO • Nashville, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Systems Administrator Jobs Links
Activeseniorsliving • Nashville, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Systems Administrator
Jobs via Dice • La Vergne, TN, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Junior Interface Analyst
VirtualVocations • Murfreesboro, Tennessee, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Linux System Administrator
GovCIO • Nashville, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
System Administrator
State of Tennessee • Nashville, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Architect - Systems Programmer
Health Support Center • Brentwood, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
System Administrator Digital Convergence
Spirax-Sarco Engineering • La Vergne, TN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted