Business Systems Analyst (Fort Lauderdale)

Business Systems Analyst

The Business Systems Analyst plays a pivotal role in the management and administration of Universal's financial systems. This is an entry-level position and works within a team that is tasked with maintaining the integrity, security, and operational efficiency of financial software applications, while providing essential support to financial operations and driving system optimization. The successful candidate will demonstrate a strong combination of technical proficiency, financial insight, and effective communication skills to facilitate collaboration with diverse stakeholders. Individuals in this capacity will contribute and be part of a team that possesses advanced knowledge of system applications and has substantial experience with the software implementation life cycle, along with specialized expertise in enterprise resource planning (ERP) software and associated platforms. Superior analytical and problem-solving abilities are requisite, as are exemplary written, verbal, and interpersonal skills, given the frequent interaction with team members and leadership across the organization. Typically, businesses seek applicants with a bachelor's degree in finance, accounting, computer science, or a related discipline.

Duties and Responsibilities :

• Act as a liaison between the business functions of the organization and service providers.
• Facilitate communication between internal and external parties to minimize costs and delays.
• Support the evaluation of Universal's ERP capabilities and assess the feasibility of new projects.
• Review ERP implementations and suggest methods to optimize the systems.
• Provide production support for systems and address system-related issues.
• Implement temporary solutions when necessary and recommend alternative system solutions.
• Oversee the configuration, maintenance, and daily operations of financial systems, including managing user access.
• Administer the company's ERP system, specifically the Workday platform, with emphasis on security administration.
• Manage the Workday ticketing system.
• Maintain the Change Management process and policy, ensuring proper documentation and quality assurance.
• Prepare reports on user access, security incidents, and compliance status for management and audit purposes.
• Assist with evaluating and documenting system upgrades, new releases, and implementation activities.
• Respond to requests from internal auditors.
• Serve as the main contact for users experiencing financial system issues, providing support and problem resolution.
• Analyze and research system issues to determine corrective actions and conduct appropriate follow-up.
• Collaborate with stakeholders, including finance, HR, and IT departments, to facilitate effective communication and coordination on system-related and ad hoc projects.
• Contribute to process improvements and escalation procedures.

Skills and Qualifications :

Benefit Highlights :