Representative, Sales & Customer Support

Job Description

Job Description

COMPANY : Pacific Air Industries / Air Cert (a holding of Permanent Equity)

POSITION : Representative, Sales & Customer Support

LOCATION : Remote role based in Florida.

HIRING MANAGER : Anthony Degeorges, Sales Manager

SALARY RANGE : $17.00-$30.00 / Hour

DESCRIPTION

The Company

Since they were founded in 1959, Pacific Air & Air-Cert have been working together to deliver creative part and repair solutions for their commercial, cargo and military customers. Air-Cert is an FAA 145 Repair Shop with unlimited ratings for Class 1 and 2 airframe parts and limited ratings for landing gear. In other words, we repair a wide variety of airplane parts so that our top tier customers can get their planes back in the air. Our repairs are accepted by every major Carrier and OEM. Pacific Air is an ASA 100 distribution business focused on providing inventory off the shelf, with 300k+ parts positioned strategically near LAX. They are also approved far and wide. Together, they offer customers a vast array of solutions to find and repair parts to keep planes flying for our 1,000+ customers.

Permanent Equity is a very long-term investment firm that invested in 2019 with a focus on building upon our 60+ year legacy. With their support and encouragement, we have invested in our team and even grown our headcount during the COVID decline. We have also invested heavily into technology, equipment, and inventory. These investments have put us in a pole position coming into the COVID recovery, as seen in our recent business results. Now, we are looking to build upon this momentum, especially within the Pacific Air Sales team.

The Opportunity

Get involved in the aviation industry by starting with learning the building blocks : aircraft parts and relationship building. Join our growing team, backed by encouraging investors as we try to deliver significant value to our Customers by sourcing hard to find parts and delivering them at a much lower cost than the OEM supply chain. We are building relationships & cutting data all to help our Customers keep their planes in the air.

Responsibilities

Respond to Customer RFQs in a timely manner

Maintain and develop relationships with new and existing Customers

Develop sales from existing and potential Customers

Interact with Customers via phone and e-mail

Administer all day-to-day Customer inquiries and activities, including processing orders

Research parts using IPCs and CMMs

Research market pricing for parts using ILS, Boeing and other platforms

Ideal Qualifications :

Demonstrated entrepreneurial spirit (yes, tell us about your high school side hustles!)

Strong work ethic with a history of persistence through tough challenges

A desire to support Customers in the aviation industry

An ability to build new relationships

Willingness to learn