Sr. People Manager

Sr. People Manager

The Last Mile, a San Francisco, CA-based non-profit, is the first prison program in the U.S. to provide in-prison software engineering training. Our mission is to provide opportunities for personal and professional growth for justice-involved individuals through education and technology training. By joining The Last Mile, you will be part of a mission-driven team focused on transforming lives and creating opportunities for justice-impacted individuals.

We're looking for a people-first, strategic, and operationally strong Sr. People Manager to lead our People function and elevate the employee experience across the full lifecycle. In this role, you'll oversee core People programs, drive key initiatives, and serve as a trusted partner across the organization. You'll own areas such as benefits, compliance, performance management, employee engagement, and culture-building, with a focus on building inclusive, scalable, and high-impact processes that support our team and our growth. This is a high-impact leadership role for someone who thrives in fast-paced environments, is energized by both strategy and execution, and is excited to shape the future of our People function.

This position reports to the Executive Director and is remote-based. The salary range is based on the employee's geographic location and experience.

Culture, Engagement & Employee Experience

• Design and lead employee engagement strategies, surveys, and action planning.
• Act as a trusted advisor to leadership and staff, modeling the organization's values.
• Manage and resolve employee relations matters with professionalism, discretion, and legal awareness.
• Provide coaching and support to managers and employees on conflict resolution, performance issues, and workplace concerns.
• Conduct thoughtful exit processes and gather insights to improve retention and organizational health.
• Champion initiatives that promote a strong, inclusive workplace culture.

Compliance, Policies & Leave Management

Talent Development, Acquisition & Retention

HR Systems, Operations & Metrics

Benefits Strategy & Oversight

Team Leadership & Collaboration

Essential Skills & Experience

Additional Attributes

The Last Mile is an equal opportunity employer and values diversity in our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class. Additionally, we are a Fair Chance Employer, meaning we do not discriminate against justice-impacted individuals or perform background checks. We openly encourage justice-impacted individuals to apply for employment.