Service Drive Manager

Job Description

Job Description

Service Manager – Automotive

Job Description

Are you a people pleaser? A problem solver? Ready to take your career to a new level? Then you may be a perfect fit for our growing dealership family. We need a service manager who knows how to keep employees — and customers — happy. As our new service manager, you will direct activities related to the service and repair of client vehicles, coordinate the acquisition of automotive equipment, and keep our operations and maintenance facilities in top working order.

Job Responsibilities

Conduct daily one-on-one client status meetings with each ASM to identify potential service issues

Monitor automotive repair / maintenance to prevent operational delays

Work with service director to set departmental objectives

Recruit, interview and train service staff

Maintain daily sales and production records as prescribed by upper management

Review and evaluate service sales performance

Staff technical teams relative to production requirements

Remain current on new products and changes to existing products

Maintain department finances within parameters established by upper management

Assure proper repair-order flow / maximize productivity

Monitor / control all warranty activity to ensure compliance with policies and procedures

Adhere to dealership policy on client vehicle care and operation

Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager

Enforce OSHA requirements, procedures and regulations

Conduct performance evaluations

Participate in operational planning

Maintain the facility and equipment

Conduct weekly department meetings / attend weekly manager meetings

Education and / or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and / or training; or equivalent combination of education and experience.

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits :

• 401K
• Health Insurance
• Dental Insurance
• Disability & Life Insurance
• Paid holidays
• Flexible work schedule

Randall Reed’s World Class Automotive Group also offers educational and long term career assistance :

About Our Dealership

Our business is BOOMING! Join our team to start your CAREER, not a job!

Randall Reed’s World Class Automotive Group

The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Due to our recent growth and acquisitions we are looking for individuals to fulfill positions.