Bilingual CSR

Job Description

Job Description

LHH is seeking a BILINGUAL CSR for a direct hire position in Katy / Cypress, TX.

Position : BILINGUAL CSR

Type : direct hire

Location : HYBRID SCHEDULE (77449 zip code)

Pay Range : $19-20 / hr DOE

Work Schedule : M-F, 8-5

SUMMARY :

The Customer Services Representative (CSR) works closely with customers as a first line of contact for billings and service inquiries.

Customer Service Representatives serve as the voice of The Company and are an integral part of our mission to ensure customer satisfaction. This critical role requires strong communications skills and an ability to work directly with customers by phone and email to provide exceptional customer service! Additional skills include the ability to quickly learn new business processes, as well as, billings and service tracking tools.

DUTIES :

• Building and managing strong customer relationships and communication
• Determining the right course of action or escalation path for customer requests / issues
• Utilizing creative problem-solving skills to resolve functional problems
• Perform work on related projects

QUALIFICATIONS :

SKILLS :

EXPERIENCE :

Pay Details : $19.00 to $20.00 per hour

Search managed by : Nicole Vassiliades

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.