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Remote Customer Service Representative

Remote Customer Service Representative

160 Driving AcademyChicago, IL, US
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Job Description

Job Description

Description :

160 Driving Academy is looking for hardworking professionals to start in our next training class. We are the largest driving academy in the U.S. and continue to grow at an unprecedented rate. Come join our team and experience why so many people choose 160 Driving Academy.

This role entails engaging customers that have shown interest in enrolling in our school. Consistent communication and high-level customer service a must.

Responsibilities :

  • This position entails engaging customers that have shown interest in enrolling in our school.
  • Consistent communication and high-level customer service a must.

Experience Requirements :

  • At least two years of customer service and call center experience required
  • Ability to sell / sales experience is a plus
  • Experience with Salesforce is preferred

    • Desired Skills :

  • Strong work ethic coupled with tenacity and self-motivation to get the job done and done right
  • Excellent oral, written, and interpersonal communication skills articulation is key
  • Strong people skills; must possess an engaging personality, positive attitude, and empathy
  • Ability to work hard, work smart, and work quickly
  • Strong organizational skills : able to multi-task as needed
  • Thrive in a fast-pace, performance measured culture
  • Ability to work well in both a team and individual environment; must be able to self-guide through expected tasks

    • Qualifications :

  • Ability to be coached, understand positive criticism and adapt quickly to change
  • Understand objectives and expectations for delivering most efficient and professional customer experience

    • Benefits :

  • Health insurance (instantly, no waiting period)
  • 401k with company match and paid vacation. (More details will be provided upon resume submission

    • Incentives

    Hourly plus monthly bonus

    Requirements :

    Experience Requirements :

  • At least two years of customer service and call center experience required
  • Ability to sell / sales experience is a plus
  • Experience with Salesforce is preferred

    • Desired Skills :

  • Strong work ethic coupled with tenacity and self-motivation to get the job done and done right
  • Excellent oral, written, and interpersonal communication skills articulation is key
  • Strong people skills; must possess an engaging personality, positive attitude, and empathy
  • Ability to work hard, work smart, and work quickly
  • Strong organizational skills : able to multi-task as needed
  • Thrive in a fast-pace, performance measured culture
  • Ability to work well in both a team and individual environment; must be able to self-guide through expected tasks

    • Qualifications :

  • Ability to be coached, understand positive criticism and adapt quickly to change
  • Understand objectives and expectations for delivering most efficient and professional customer experience
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