Director, Accounts Receivables Operations

Education - It's in Our DNA

At Barnes & Noble Education ("BNED") we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

The Director, Accounts Receivables Operations leads BNED's Order-to-Cash (O2C) process, encompassing accounts receivable, cash application, and credit card processing functions. This role ensures the timely and accurate posting of payments, billing, collections, and reconciliations across all business channels. The Director establishes and enforces policies, processes, and controls that safeguard company assets, support accurate financial reporting, and optimize working capital. Partnering closely with Finance, Accounting, Operations, and university partners, the Director drives resolution of receivable and credit card issues, enhances process efficiency, and advances automation initiatives across the O2C cycle. This position directly contributes to BNED's financial health by reducing unapplied cash, strengthening customer relationships, and ensuring compliance with accounting standards and SOX requirements.

How You'll Make an Impact

Strategic Leadership

• Define the direction and objectives of the Accounts Receivable, Credit Card processing and Payment Processing functions to align with BNED's business strategy and working capital goals.
• Lead and develop the Accounts Receivable & Credit Card Processing Teams fostering collaboration and accountability.
• Serve as a key resource for Finance, Accounting, and Operational leadership on receivables, collections, and cash flow matters.
• Partner with Treasury and FP&A to improve cash flow forecasting and monitor accounts receivable aging trends to strengthen working capital performance.

Operational Oversight

Process Improvement, Analytics & Automation

Compliance, Governance & Cross-Functional Collaboration

What You'll Need to Succeed

Education & Certification :

Experience :

Skills & Competencies :

NOTE : This hybrid role is based in New Jersey and requires in-office presence three days per week at our office in Florham Park, NJ.

How We Elevate Our Employees

We believe your success is our success, and we're committed to supporting you in every aspect of life. At BNED, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; commuter benefits; paid time off and holidays; and a broad range of additional benefits.

The hiring range for this position is $150,000 - $175,000 per year. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications. This position is bonus-eligible , with bonus amounts determined at the company's discretion based on individual qualifications and applicable program terms.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation.

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