Head Of Social
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story : a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit.
About The Role
We're looking for a Head of Social to own and elevate Cleo's organic social vision - driving cultural relevance, brand affinity, and user acquisition through standout storytelling, bold creativity, and smart strategy.
In this high-impact role you'll lead the strategy, execution and performance of Cleo's social and influencer marketing efforts, managing the growing team and overseeing our social channels.
Keep reading if you're an experienced social media leader with a track record of growing communities, building band voice, and launching campaigns that resonate. You know how to win on TikTok, create consistency on Instagram and drive multi-platform strategy, all while mentoring talent and championing social-first thinking across the business. You also have experience managing senior stakeholders and growing their online profile.
Key Responsibilities
Strategic Ownership
- Own and evolve Cleo's organic social media strategy across Instagram, TikTok, X, LinkedIn, YouTube, and Facebook
- Define and lead long-term goals for growth, engagement, and brand impact, aligning with marketing & company-wide OKRs
Creative Direction & Campaigns
Lead and support the team to execute on content planning, editorial calendars, and cross-platform campaigns that feel distinctly "Cleo"Collaborate with Creative Studio and Brand teams to elevate creative storytelling while managing for performanceTeam & Agency Management
Lead, mentor, and grow a high-performing social and influencer teamOversee relationships with external creators, freelancers, and agency partnersBuild scalable team structures and processes to support rapid growth and evolving needsExecutive Collaboration
Partner directly with the founder & CEO to help grow his personal brand and presence across LinkedIn and XCross-Functional Collaboration
Work closely with Growth Marketing, Comms, and Product to embed social thinking into broader marketing initiativesEnsure alignment between social strategy and business prioritiesAnalytics & Optimization
Own reporting and performance analysis for organic social and influencer activityUse insights to continuously improve content strategybalancing creativity with data-driven performancePlatform Partnerships & Innovation
Maintain strong relationships with platform partners and stay ahead of trends, features, and best practicesIdentify and test new formats, emerging platforms, and creative opportunities to keep Cleo ahead of the curveWhat We're Looking For
7+ years of experience managing and growing social channels for a consumer brand or publisherStrong leadership skills with experience managing creative teamsYou're a creative and strategic thinker, driving big ideas whilst also keeping a pulse on day-to-day executionDeep understanding of the evolving social landscapeSharp creative instincts with excellent visual and written storytelling skillsComfortable with performance data and able to use insights to influence broader strategyIf you have previously managed executive / founder social media presence, this is a plusWhat do you get for all your hard work?
A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles . This role falls under the PR5 track and we can pay between $152,408 - $199,744 p.a. depending on experience.Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT VenturesA clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best workWork where you work best. We're a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.Other benefits;Company-wide performance reviews every 6 monthsGenerous pay increases for high-performing team membersEquity top-ups for team members getting promoted15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)401k matchingMedical Insurance, Dental and Vision careGenerous Parental Leave1 month paid sabbatical after 4 years at CleoRegular socials and activities, online and in-personWe'll pay for your OpenAI subscriptionOnline mental health support via SpillAnd many more!We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know.