A company is looking for an Account Manager who is technically proficient and proactive, with a strong drive for results.
Key Responsibilities
Understand customer needs and identify areas for upselling to align with company growth objectives
Manage the renewal process and ensure compliance with internal documentation requirements
Collaborate with cross-functional teams to provide a unified customer experience and facilitate paperwork handling
Required Qualifications
3+ years of experience in an account management role
Experience in the cybersecurity industry, particularly with MDR or DFIR services
Experience engaging with audiences from End-Users to C-Level Executives
BA / BS degree or equivalent work experience
Ability to thrive in a fast-paced and rapidly changing environment
Account Manager • Charlotte, North Carolina, United States