Operations Administrative Assistant - Continental Fire Protection

Operations Administrative Assistant - Continental Fire Protection

Continental, a subsidiary of Kiewit Corporation, is a leader in Fire protection and one of the top 20 Fire Sprinkler contractors in the nation. We are hiring an Operations Administrative Assistant based in our office in Omaha, NE. The Operations Administrative Assistant plays a key role in maintaining organized, efficient, and secure document workflows within the office environment. This position requires strong technical proficiency and attention to detail to manage documentation, ensuring timely logging, tracking, and distribution of materials internally & externally to governing bodies. This candidate will support cross-functional teams by coordinating document flow, maintaining control, and facilitating access to critical information. They will collaborate closely with others to streamline operations, uphold compliance standards, and meet deadlines. Strong communication and teamwork skills are essential, as the role involves working with a broad range of colleagues to manage multiple priorities in a fast-paced office setting.

We pride ourselves on developing top-notch people into the managers and leaders of the future. Our success is evidenced by the number of successful, long-term Continental employees. We commit extensive resources to training and developing our people through formal programs and hands-on experience. Our experienced personnel, use of innovative technology and genuine dedication to customer service has established us as a trusted source for fire protection services.

Responsibilities

• Support the Operations team and services team with administrative and customer support.
• Implement specific procedures and processes for receiving and distributing incoming documents, logging, filing, reviewing and approvals.
• Demonstrate commitment to quality assurance and manage the compliance engine of the business.
• Manage work orders.
• Manage deadlines and ensure appropriate communication is provided to all relevant parties.
• Develop documents in Word, presentations in PowerPoint and reports / charts in Excel.
• Utilize web-based programs to manage and maintain customer data and records.
• Support customers with inbound and outbound customer service calls, and handle scheduling for services / repairs.
• Perform other office / administrative functions as necessary, while supporting co-workers.
• Experience and ability to work in a fast paced office, with multiple responsibilities, and able to pivot as necessary to new tasks.

Qualifications

Other Requirements :

We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.