Quality and Records Manager

Overview

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HDR is committed to inclusion and employee-ownership. This role focuses on leading quality management program efforts within the local area and aligning with HDR's quality standards and practices.

Responsibilities

• Serve as the local leadership representative for quality and support the implementation of the QMS.
• Work to continually advance the culture of quality by partnering with area leadership and serving as the local representative of the quality office.
• Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), and identify best practices for projects when requested.
• Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience.
• Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office.
• Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate.
• Develop and update local area processes supporting QMS and ILG requirements; work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety).
• Provide leadership and supervision to area project coordinators across Business Groups.
• Develop and maintain a comprehensive new employees onboarding program to provide awareness of the HDR QMS and its role in the organization.
• Respond to staff questions or issues related to policies and procedures related to the organization's QMS.
• Identify local opportunities for training and support through monitoring loss trends due to quality related issues.

Preferred Qualifications

Required Qualifications

What We Believe

HDR is our company. Together, we build on each other\'s life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic / Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Job Details

Primary Location : United States-Arizona-Phoenix

Industry : Highway + Road

Schedule : Full-time

Employee Status : Regular

Business Class : Marketing and Admin

Job Posting : Oct 5, 2025

EEO statement : At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

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