Bilingual Customer Service Representative - Full Time

Under general supervision, the bilingual customer service representative will take inbound calls as necessary to assist their customers with answering frequent questions, providing detailed information, processing of customers concerns and inquires. Our bilingual customer service representatives must practice active listening, be empathic and the ability to always communicate clearly with the customer in a positive and professional manner.

• This position is in center at our 24th St location

Job Duties :

Preferred Skills :

Must have excellent communication skills and be fluent in Spanish and English, to assist our customer!

Requirements :

Fluent in Spanish and English is a requirement for this job role!

Employees will follow the work schedule assigned and must comply with the attendance and established punctuality requirements.

This position has no supervisory responsibilities.

North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.

Proprietary & Confidential Statement : This document and the information disclosed within, including the document structure and contents, are confidential and the proprietary property of North End Teleservices, LLC. No part of this document may be disclosed in any manner to a third party in whole or in part and is prohibited without the prior written permission of North End Teleservices, LLC.

#Omaha #NET #customerservice #NorthEnd