Customer Service Representative I

Customer Service Representative

Full-Time Only As our Customer Service Representative , you will be responsible for assisting customers through phone calls, email, and chat with efficiency and professionalism, ensuring outstanding service and satisfaction, helping to Make Life More Fun every day! Wages start $14.75 per hour for this full-time, on-site position with regular and seasonal options available. Employees on our swing shift earn a $2 shift differential.

On-site training in Omaha, NE is required for three weeks, Monday-Friday from 12 : 30pm-9pm. Classes start October 20th.

Detailed Description

What you'll do :

• Handle customer inquiries and orders through chat, email, telephone, mail, and fax in a professional manner
• Provide technical and shopping assistance to customers
• Work on special projects such as outbound customer surveys and calls
• Deliver personalized customer service, maintain confidentiality of customer information, and meet departmental production standards
• Work independently and as part of a team to build on our culture of fun!

What you need to join the fun :

What's in it for you :

All work and no play just isn't our style. Join us today!

Oriental Trading Company (www.orientaltrading.com), is the nation's largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home dcor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to "Make Life More Fun," Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.

EOE