Produce Evening Supervisor

Produce Evening Supervisor

Join our Festival Foods team as a Produce Evening Supervisor!

Job Title : Produce Evening Supervisor

Reports To : Produce Department Manager

Shift : Evenings and weekends from 12-8 pm

Are you a leader with a passion for fresh produce and a dedication to outstanding guest service? As an Evening Produce Department Leader at Festival Foods, you'll support the Produce Department Manager in overseeing night operations and ensuring a high standard of care for our fresh, nutritious fruits and vegetables. Your role will involve working closely with the team to meet department goals, provide guidance to associates, and ensure that our guests receive only the best quality products. You'll help maintain smooth evening operations, ensuring that policies are followed, and that every guest enjoys a great shopping experience.

Job Description

What You'll Do :

• Assisting Leadership : Support the Produce Department Manager by closely working with all Produce associates to ensure a consistently enjoyable shopping experience, adherence to company policies and procedures, and fulfillment of department goals and objectives.
• Reinforcing Culture : Promote Festival culture, customer service, and performance expectations to all Produce associates.
• Training Support : Assist in training new Produce associates and provide re-training as necessary.
• Guidance and Support : Answer questions and offer guidance to all Produce department associates.
• Quality Assurance : Ensure all department standards are being met within the Produce department by observing sales floor and back stock conditions and taking action to correct any areas of opportunity.
• Inventory Management : Maintain appropriate stock levels and ensure accurate pricing on products sold.
• Collaboration : Communicate and collaborate effectively with the Store Director, Produce Manager / Assistant Manager, other Department Managers, and Produce associates to uphold standards and exceed guest expectations.
• Customer Service Excellence : Provide exceptional customer service by assisting guests in finding items, taking orders, and handling special requests. Answer the telephone and assist callers using proper phone etiquette, addressing guest concerns and resolving issues when guests are not satisfied with the service or product received.
• Leading by Example : Assist all department associates with daily responsibilities while leading by example and contributing to the overall cleanliness of the department by organizing and cleaning work areas, shelving, and the sales floor as needed.
• Food Safety Compliance : Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
• Other Duties : Complete other duties as assigned and maintain regular, timely attendance in compliance with the work schedule, providing adequate notice to find a replacement for occasional absences.

What We're Looking For :

Physical Demands and Work Environment :

Work Schedule :

The Produce Evening Supervisor is a full-time position.

Benefits Overview

Why You'll Love It Here :

Address

1260 Crossing Meadows Drive

City

Onalaska

State

WI

Postal Code

54650