Urgent Hiring : Brand Ambassador – Frontier Communications | Apply Today

At Ignited Principles, Inc. , we excel as a competent firm, dedicated to optimizing sales processes and promoting leadership excellence within the telecommunications scene. We are committed to achieving peak performance and cultivating a culture of continuous professional growth. As we expand our Newington team to support the Frontier Communications - Retail campaign, we are seeking a motivated and customer-focused Brand Ambassador to join our high-performing group in Newington. Here, you will play a crucial role in building strong customer relationships and promoting brand advocacy through effective communication, contributing to a collaborative, results-oriented environment where you are valued and empowered to achieve your professional goals.

We are looking for a motivated and talented Brand Ambassador passionate about creating positive and seamless customer interactions and exceeding Frontier Communications customer expectations. As a Brand Ambassador, you will be instrumental in fostering Frontier Communications customer loyalty and driving customer retention, ensuring that every interaction reflects our commitment to excellence. This position offers a unique opportunity to elevate your brand representation career within a premier organization dedicated to delivering outstanding sales experiences and fostering strong brand loyalty among our Frontier Communications customers within Newington.

Key Responsibilities for the Brand Ambassador role :

• Serve as the primary point of contact for Frontier Communications by promoting their telecommunications offerings to customers at events, retail locations, and other promotional activities in Newington.
• Address customer inquiries, concerns, and issues at events and retail locations with empathy and efficiency.
• Assist customers at events and retail locations by providing accurate and detailed information about products and services.
• Efficiently and accurately process customer requests, transactions, and feedback at events and retail locations.
• Accurately record customer interactions, transactions, and feedback in the CRM system.
• Proactively follow up with customers after events or interactions to ensure their needs are met and issues are resolved.
• Work closely with sales, marketing, and operations teams to ensure seamless customer interactions.
• Gather feedback on customer preferences, market trends, and competitive activities in Newington.