Instrumentation Tech I

Serves as local field service technician dedicated to Measurement Solutions products to ensure our customer needs are met with the highest level of professionalism. Builds customer relationships through solutions-oriented communications. Configures, troubleshoots, and repairs Measurement Solutions instruments, products, and systems.

Responsibilities

• Performs on-site demand and contract field services to support our customer's installed based for instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services. Recommends approaches on repair, replace, and upgrades.
• Provides informal and on-the-job customer training.
• Effectively communicates customer needs and opportunities to the organization and utilizes technical skills and abilities to develops tactics and strategies to support those customer needs.
• Partners with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs.
• Reports performance measures towards goals
• Timely completion of all required reports, certificates, and relevant documents
• Actively owns safety for themselves and those around them through adherence to all safety and quality rules and regulations.
• Perform other duties as assigned.

Equal Opportunity

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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