Customer Account Management Manager

A company is looking for a Manager, Customer Account Management.

Key Responsibilities

Lead and develop a high-performing team of Customer Account Managers to achieve performance goals

Drive customer success and retention through strategic planning and account management

Ensure operational excellence by analyzing data and collaborating with cross-functional teams

Required Qualifications

Proven experience in customer success, account management, or sales leadership

Demonstrated success in leading and developing high-performing customer-facing teams

5+ years of experience in Account Management, Renewals Management, and / or Sales

2+ years of people management experience in Account Management, Renewals Management, and / or Sales

Strong strategic thinking and data-driven decision-making abilities