Studio Manager - STRONG Pilates - Williamsburg Job at Momentic Studios in New Yo

Studio Manager - STRONG Pilates - Williamsburg

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Overview

We are STRONG – A Pilates-inspired, cardio-infused, full-body workout that is low-impact and high-intensity. Our diverse classes, including ROW, RIDE, and REFORM, are designed to help clients maximize their performance and achieve their fitness goals.

The Role

The Studio Manager will oversee all aspects of studio operations, ensuring an exceptional experience for members and guests. This role requires a dynamic leader with a passion for fitness, strong organizational skills, and the ability to foster a vibrant community culture. The Studio Manager will lead up to 10 STRONG Pilates classes per week.

Responsibilities

• Community Engagement : Serve as the primary representative of the studio, embodying the brand's values and ethos.
• Greet and acknowledge all clients by name, fostering a welcoming atmosphere.
• Maintain an enthusiastic and supportive attitude toward all members.
• Ensure accuracy and currency of member profiles.
• Cultivate and enhance the community culture inherent to STRONG.
• Support the promotion and sale of memberships, merchandise, and additional services.
• Manage and post brand-aligned content on social media to increase visibility and engagement.
• Studio Operations : Ensure the studio environment is consistently clean, safe, and inviting.
• Oversee studio maintenance between classes to uphold high standards.
• Lead by example, instilling a sense of pride and responsibility in the instructor team.
• Administrative and Management Duties : Oversee all daily operations of the studio.
• Manage client interactions and follow up on inquiries received in person, via phone, or email.
• Administer the studio's social media presence (Instagram and Facebook).
• Develop and implement strategies to drive membership sales and conversions.
• Proactively engage in marketing initiatives, training programs, and staff development efforts.
• Utilize Hapana software for class scheduling, member check-ins, sales processing, payment reporting, and new client onboarding.
• Lead, inspire, and develop a team of fitness professionals to deliver top-tier classes and customer service.
• Execute basic marketing tasks, including the distribution of monthly newsletters.
• Address member inquiries, feedback, and complaints with professionalism and promptness.

STRONG Classes

Qualifications

Preferred Qualifications

Essential Skills

Competencies

Physical Requirements & Work Environment

Benefits

Compensation : $70,000 / year

Equal Opportunity

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

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