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Operations Coordinator
Operations CoordinatorGlobal Evento • St. Louis City County, MO, United States
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Operations Coordinator

Operations Coordinator

Global Evento • St. Louis City County, MO, United States
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JOB TITLE : Operations Coordinator

DEPARTMENT : Operations

REPORTS TO : Managing Director, Operations

LOCATION : Central West End in St Louis, MO

SCHEDULE : 40 hours per week

TRAVEL : Travel Required - Up to 60% of the time

SALARY RANGE : $49,000-54,000 a year

ABOUT GLOBAL EVENTO : Global Evento is the leading luxury corporate gifting agency. We specialize in finding and distributing highly desirable products and experiences for organizations’ important clients, employees and customers.

MISSION : Provide our customers with unmatched service, creativity and value through corporate gifting and gift experiences both onsite and virtually.

GLOBAL EVENTO OPERATIONS COORDINATOR

The role of Operations Coordinator is to support the Operations Team on projects from start to finish.  The operations coordinator will manage vendors,  respond to guest inquiries, and lead on-site gifting experiences.

JOB DESCRIPTION

  • Confirm inventory, timing, and availability with our partner teams.
  • Write and submit purchase orders
  • Travel domestically and internationally to setup and host gifting experiences
  • Maintain open communication with logistics, accounts payable / receivable, operations, proposal development, and sales teams
  • Work with logistics team on shipping product, inventory management, organization, and resupplying decor
  • Manage customer email boxes and communicate with guests regarding tracking and issues with delivery
  • Look for creative answers and solutions to customer, sales and operations problems
  • Work directly with operations manager to create final bill, including all changes, cancellations, and additions
  • Learn all areas of Global Evento

QUALIFICATIONS

  • Available to travel up to 60% of the time.
  • Excellent computer skills, knowledge of Excel and Google Suite desired
  • Professional oral presentation and writing skills required.
  • Excited to work daily at our headquarters in the Central West End
  • Customer service and / or hospitality experience preferred
  • Excited to work a diverse group of colleagues and clientele
  • Exposure or familiarity with high-end incentive travel and luxury brands preferred
  • Passion for market trends, tech innovation and up-and-coming brands preferred

    • SUCCESSFUL CHARACTERISTICS

  • Highly organized with great attention to detail
  • Customer service oriented
  • Process-driven, self-motivated, hard-working
  • Desire to take ownership
  • Able to manage multiple projects simultaneously
  • Wants to be a part of a highly motivated, growing company
  • Understands working in an entrepreneurial environment
  • Motivated to learn, advance and mentor
  • Willing to speak-up and ensure customers’ success
  • Excellent time management skills

    • PHYSICAL DEMANDS

  • Lift  and move boxes from 10 - 25 pounds
  • Prolonged time on feet, when on-site for events
  • Tolerate moderate noise level, when in office (headphones / earbuds encouraged)

    • APPLICATION PROCESS

    Interested candidates should submit a resume, cover letter and any other relevant materials, to Mary Knobbe at Careers@globalevento.com .

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    Operation Coordinator • St. Louis City County, MO, United States

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