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Customer Service Representative
Customer Service RepresentativeThe Nagler Group • Exeter, New Hampshire, United States
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Customer Service Representative

Customer Service Representative

The Nagler Group • Exeter, New Hampshire, United States
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  • serp_jobs.job_card.permanent
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HIRING NOW – 11 Customer Service Representatives

  • Exeter, NH (Onsite)
  • $21–22 / hr

Start

  • November 11th
  • Temp-to-Perm
  • We’re partnering with a growing benefits / healthcare organization that’s adding Customer Service Reps to their team due to continued growth. This is an excellent opportunity to launch or advance your career in the healthcare / insurance space with a company that truly invests in their people.

    Why You’ll Love This Role

    Clear growth opportunities & pay increase once you go permanent

    Fun employee engagement activities

    Full benefits package (medical, dental, vision, 401k match, paid holidays / vacation) once permanent

    Schedule

  • 8 : 00–4 : 30, 8 : 30–5 : 00, or 9 : 30–6 : 00
  • Overtime available, but not required

    What You’ll Do

    Field 50+ calls daily from members & providers regarding healthcare / benefit plans

    Resolve benefit questions with professionalism and accuracy

    Research claims, educate callers on solutions, and serve as a trusted resource

    Deliver high-quality service while maintaining productivity standards

    What We’re Looking For

    Must

  • Either call center / high-volume customer service experience OR a healthcare background (both is a huge plus!)
  • Ability to learn quickly and thrive in a fast-paced, metric-driven environment

    Strong problem-solving skills and ability to make inferences when all info isn’t available

    Resilience and professionalism

    Ability to handle feedback and continuously improve

    Additional Details

    Background check required

    Spanish language skills are a plus!

    These roles will move quickly, and training begins November 11th, 2025. If you’re interested (or know someone who might be a great fit), apply today and let’s connect! Please sent resumes to Camie McDonnell at cmcdonnell@naglergroup.com

    TNG123

    #LI-CM1

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    Customer Service Representative • Exeter, New Hampshire, United States

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