HR Representative II

A company is looking for a HR Representative II-Contingent / Non Benefit Eligible.

Key Responsibilities

Manage escalated colleague issues and complex inquiries in the HR Shared Services environment

Provide support via calls, live chat, and colleague portal, ensuring high-quality HR service delivery

Assist with training, case management, and development of efficient processes for HR operations

Required Qualifications

High School diploma with three years of HR specialist or customer support experience, or equivalent education and experience

Preferred Associate's degree in Business Administration, Business Systems, Human Resources, or related field

Basic knowledge of HRIS (e.g., Workday) and understanding of benefits and payroll processes

Proficiency in MS Office Suite

Ability to work independently and manage multiple tasks in a fast-paced environment