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Service Coordinator
Service CoordinatorWEST SIDE TRACTOR SALES • Indianapolis, IN, US
Service Coordinator

Service Coordinator

WEST SIDE TRACTOR SALES • Indianapolis, IN, US
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Job Description

Job Description

Join Our Team at West Side Tractor Sales!

Position : Service Coordinator

Department : Service Department

Reports To : Service Manager

Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.

Why West Side Tractor Sales?

  • Competitive Pay : Earn $20.00- $23.00+ per hour (depending on your experience).
  • Comprehensive Benefits Package : Access to a full range of benefits that support your health, well-being, and future. ( Link to benefits overview ).
  • Stay Ahead of the Curve : We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
  • A Culture of Safety & Teamwork : At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do :

  • Customer Interaction : Respond to internal and external inquiries, providing helpful and timely support to customers and team members
  • Work Order Management : Open, track, and process service work orders—making sure everything from labor to parts is accurate and invoiced on time.
  • Technician Time : Enter, review, and revise time entries on work orders; track prevailing wage; and approve employee timecards for accuracy.
  • Warranty & Claims : Assist in processing warranty claims, submitting accurate charges and documentation to manufacturers.
  • Record Keeping : Maintain organized, up-to-date service department files and customer equipment records.
  • PO & Invoice Support : Manage purchase orders for accounts payable and ensure all supporting documents are submitted properly.

    • What We’re Looking For :

  • Experience : 2+ years of administrative or office experience (service or mechanical environment preferred)
  • Attention to Detail : You excel in keeping things organized and have a keen eye for accuracy in your work.
  • Communication Skills : You are a clear and professional communicator, both written and verbal, and know how to build strong relationships with colleagues and customers.
  • Multi-Tasking Master : You thrive in a fast-paced environment and are skilled at managing multiple responsibilities at once.
  • Tech-Savvy : Comfortable with data entry and basic computer skills, including navigation and internet usage.

    • Ready to Join Us?

    Join a company that truly values its employees and where you can make a real difference. If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!

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    Service Coordinator • Indianapolis, IN, US

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