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Technical Support Engineer

Technical Support Engineer

VirtualVocationsMadison, Wisconsin, United States
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A company is looking for a Technical Support Engineer.

Key Responsibilities

Debug OpenTelemetry instrumentation issues and troubleshoot ClickHouse queries

Build support infrastructure, including knowledge base and processes

Engage with the open-source community through GitHub, Slack, and technical forums

Required Qualifications

1+ years of experience in technical support or DevOps role

Hands-on experience with observability tools like Grafana and Prometheus

DevOps background, including containerization and cloud platforms

Programming ability in at least one language (Go, Python, JavaScript preferred)

Customer-focused mindset with a passion for helping technical users

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Technical Support Engineer • Madison, Wisconsin, United States

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